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première element 2018

Explorer ,
Nov 06, 2017

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je rencontre des problèmes avec la version 2018

non seulement  cette version ne tolère pas les formats MTS  qui fonctionnent bien  avec 2015  mais voilà le résultat  avec les fichiers transcodés en MP4 (sur recommandation de Adobe  par chat)

je regrette cet achat

et je ne parviens pas avoir d'explication.

Si quelqu'un a une idée...  merci merci

defaut ecran avec  première 2018.jpg

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Correct answer by whsprague | Adobe Community Professional

First, MTS files are working fine on my computer.  Second, my view is that the transcoding is not a good recommendation. 

What is the source of the MTS files?  Can you send me one via DropBox (or other) so I can try it?

Bill

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première element 2018

Explorer ,
Nov 06, 2017

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je rencontre des problèmes avec la version 2018

non seulement  cette version ne tolère pas les formats MTS  qui fonctionnent bien  avec 2015  mais voilà le résultat  avec les fichiers transcodés en MP4 (sur recommandation de Adobe  par chat)

je regrette cet achat

et je ne parviens pas avoir d'explication.

Si quelqu'un a une idée...  merci merci

defaut ecran avec  première 2018.jpg

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

First, MTS files are working fine on my computer.  Second, my view is that the transcoding is not a good recommendation. 

What is the source of the MTS files?  Can you send me one via DropBox (or other) so I can try it?

Bill

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Nov 06, 2017 0
Adobe Community Professional ,
Nov 06, 2017

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First, MTS files are working fine on my computer.  Second, my view is that the transcoding is not a good recommendation. 

What is the source of the MTS files?  Can you send me one via DropBox (or other) so I can try it?

Bill

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Nov 06, 2017 0
Explorer ,
Nov 06, 2017

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MTS is from my Panasonic camera HDC-SD900

Dropbox - 00233.MTS

ci dessus  un  lien vers ma Drop box

Merci de votre réponse

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Nov 06, 2017 0
Adobe Community Professional ,
Nov 07, 2017

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I have a nearly identical Panasonic camera.  Mine is called the SDT750.  It was packaged with a 3D lens when I bought it.  It is a great camera!

Your video clip downloaded and I put it in a test project.   It works fine on my machine which is a Windows laptop. 

Will you try making changes to settings in "Edit>Preferences>General" page.  Whatever you have, try something else.

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Nov 07, 2017 0
Explorer ,
Nov 07, 2017

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Thank you!

I have just make  a test with 4 video MTS  direct  and I have no more the red screen .

I shall try tomorow on my total film

Thank you it is probably à good solution

cordialement

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Nov 07, 2017 0
Adobe Community Professional ,
Nov 07, 2017

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I hope you can tell me what made the difference!

Bill

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Nov 07, 2017 0
Explorer ,
Nov 08, 2017

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Yes ido!

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Nov 08, 2017 0
Explorer ,
Nov 08, 2017

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avec le même réglage  j'ai tenté de commencer mon film avec la version 2015 et la version 2018

la durée totale   des videos  avant toute action est de 1heure 20 environ

tout est normal avec 2015

ecran avec  première 2015jpg.jpg

et avec 2018 voilà ce que j'obtiens  simplement après le chargement des vidéos  et rapidement le programme ne répond plus .defaut ecran avec  première 2018.jpg

+ deux contacts avec l'assistance technique >> aucune explication

le conseil  (  de transformer les fichiers de MTS en MP4 ne change rien.

j'utilise Adobe Première Elément depuis  la version 2004 - je le connais bien

ici  je ne trouve pas la faille

  je renonce  mais c'est décevant et je regrette mon achat -

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Nov 08, 2017 0
Adobe Community Professional ,
Nov 08, 2017

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Try updating your graphicscard driver.

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Nov 08, 2017 0
ChrisGTH LATEST
Explorer ,
Nov 09, 2017

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je l'ai fait

merci de la suggestion

mais  ça n'apporte pas de correction

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Nov 09, 2017 0
Adobe Community Professional ,
Nov 08, 2017

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ChrisGTH  wrote

non seulement  cette version ne tolère pas les formats MTS  qui fonctionnent bien  avec 2015  mais voilà le résultat  avec les fichiers transcodés en MP4 (sur recommandation de Adobe  par chat)

Chat has no idea what they are talking about.

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Nov 08, 2017 0