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PREMIER ELEMENTS 13 VIDEO ISSUE

New Here ,
Nov 18, 2017

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Hello all,

  Adobe Premier Elements 13 on an Lenovo ThinkPad E560..I7 6500U, 16 GB ram, switchable graphics Intel HD520 and AMD Radeon R7 M370 2GB memory.  Windows 7 pro.  Graphic drivers all updated.  Photoshop works fine.  Elements returns an "incompatible display driver" error.  Any fix for this?

Thank you for any help,

C.

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PREMIER ELEMENTS 13 VIDEO ISSUE

New Here ,
Nov 18, 2017

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Hello all,

  Adobe Premier Elements 13 on an Lenovo ThinkPad E560..I7 6500U, 16 GB ram, switchable graphics Intel HD520 and AMD Radeon R7 M370 2GB memory.  Windows 7 pro.  Graphic drivers all updated.  Photoshop works fine.  Elements returns an "incompatible display driver" error.  Any fix for this?

Thank you for any help,

C.

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74

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Nov 18, 2017 0
Adobe Community Professional ,
Nov 19, 2017

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Turn off the Intel card in the bios.

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Nov 19, 2017 0
New Here ,
Nov 20, 2017

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Thank you for the reply.  I will double check in the BIOS, but I believe it isn't possible to disable the Intel card on this particular laptop.

Thank you again for your time,

C

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Nov 20, 2017 0