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Premier Elements 18 cuts off beginning of my iPhone video

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Jul 26, 2019

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I recorded a video of installing an application on my iPhone 8.  When I download the video to my hard drive (Windows 10 Pro) and import into Premier Elements 18, the beginning of the video is cut off.  I have Premier Pro 6 on a different computer and when I import, it imports everything just fine (no cutting off of the beginning)

I saw the same question on the forum from last October and Steve's recommendation was to get information from MediaInfo which is below.  Can anyone help?

General

Complete name                            : E:\Documents\WorkTemp\Captivate\RPReplay_Final1563191665.MP4

Format                                   : MPEG-4

Format profile                           : Base Media / Version 2

Codec ID                                 : mp42 (mp41/mp42/isom)

File size                                : 15.3 MiB

Duration                                 : 6 min 3 s

Overall bit rate                         : 353 kb/s

Encoded date                             : UTC 2019-07-15 11:54:25

Tagged date                              : UTC 2019-07-15 11:54:28

Video

ID                                       : 2

Format                                   : AVC

Format/Info                              : Advanced Video Codec

Format profile                           : High@L3.2

Format settings                          : CABAC / 2 Ref Frames

Format settings, CABAC                   : Yes

Format settings, Reference frames        : 2 frames

Format settings, GOP                     : M=1, N=30

Codec ID                                 : avc1

Codec ID/Info                            : Advanced Video Coding

Duration                                 : 6 min 3 s

Source duration                          : 6 min 14 s

Bit rate                                 : 338 kb/s

Width                                    : 640 pixels

Height                                   : 1 136 pixels

Display aspect ratio                     : 0.563

Frame rate mode                          : Variable

Frame rate                               : 14.933 FPS

Minimum frame rate                       : 0.091 FPS

Maximum frame rate                       : 66.667 FPS

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Progressive

Bits/(Pixel*Frame)                       : 0.031

Stream size                              : 15.1 MiB (98%)

Source stream size                       : 15.1 MiB (98%)

Title                                    : Core Media Video

Encoded date                             : UTC 2019-07-15 11:54:25

Tagged date                              : UTC 2019-07-15 11:54:28

Color range                              : Full

Color primaries                          : BT.709

Matrix coefficients                      : BT.601

Codec configuration box                  : avcC

Audio

ID                                       : 1

Format                                   : AAC LC

Format/Info                              : Advanced Audio Codec Low Complexity

Codec ID                                 : mp4a-40-2

Duration                                 : 6 min 3 s

Source duration                          : 5 min 59 s

Bit rate mode                            : Constant

Nominal bit rate                         : 128 kb/s

Channel(s)                               : 2 channels

Channel layout                           : L R

Sampling rate                            : 44.1 kHz

Frame rate                               : 43.066 FPS (1024 SPF)

Compression mode                         : Lossy

Source stream size                       : 90.8 KiB (1%)

Title                                    : Core Media Audio

Encoded date                             : UTC 2019-07-15 11:54:25

Tagged date                              : UTC 2019-07-15 11:54:28

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

Your video uses a variable frame rate compression, which is not supported in version 2018. (It is supported in version 2019.)

Short of upgrading, you can convert the video to a more standard MP4 using the free download Handbrake. (That's assuming the front is not cut off the video when you view it on VLC Media Player.)

Converting videos with Handbrake - YouTube

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Premier Elements 18 cuts off beginning of my iPhone video

New Here ,
Jul 26, 2019

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I recorded a video of installing an application on my iPhone 8.  When I download the video to my hard drive (Windows 10 Pro) and import into Premier Elements 18, the beginning of the video is cut off.  I have Premier Pro 6 on a different computer and when I import, it imports everything just fine (no cutting off of the beginning)

I saw the same question on the forum from last October and Steve's recommendation was to get information from MediaInfo which is below.  Can anyone help?

General

Complete name                            : E:\Documents\WorkTemp\Captivate\RPReplay_Final1563191665.MP4

Format                                   : MPEG-4

Format profile                           : Base Media / Version 2

Codec ID                                 : mp42 (mp41/mp42/isom)

File size                                : 15.3 MiB

Duration                                 : 6 min 3 s

Overall bit rate                         : 353 kb/s

Encoded date                             : UTC 2019-07-15 11:54:25

Tagged date                              : UTC 2019-07-15 11:54:28

Video

ID                                       : 2

Format                                   : AVC

Format/Info                              : Advanced Video Codec

Format profile                           : High@L3.2

Format settings                          : CABAC / 2 Ref Frames

Format settings, CABAC                   : Yes

Format settings, Reference frames        : 2 frames

Format settings, GOP                     : M=1, N=30

Codec ID                                 : avc1

Codec ID/Info                            : Advanced Video Coding

Duration                                 : 6 min 3 s

Source duration                          : 6 min 14 s

Bit rate                                 : 338 kb/s

Width                                    : 640 pixels

Height                                   : 1 136 pixels

Display aspect ratio                     : 0.563

Frame rate mode                          : Variable

Frame rate                               : 14.933 FPS

Minimum frame rate                       : 0.091 FPS

Maximum frame rate                       : 66.667 FPS

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Progressive

Bits/(Pixel*Frame)                       : 0.031

Stream size                              : 15.1 MiB (98%)

Source stream size                       : 15.1 MiB (98%)

Title                                    : Core Media Video

Encoded date                             : UTC 2019-07-15 11:54:25

Tagged date                              : UTC 2019-07-15 11:54:28

Color range                              : Full

Color primaries                          : BT.709

Matrix coefficients                      : BT.601

Codec configuration box                  : avcC

Audio

ID                                       : 1

Format                                   : AAC LC

Format/Info                              : Advanced Audio Codec Low Complexity

Codec ID                                 : mp4a-40-2

Duration                                 : 6 min 3 s

Source duration                          : 5 min 59 s

Bit rate mode                            : Constant

Nominal bit rate                         : 128 kb/s

Channel(s)                               : 2 channels

Channel layout                           : L R

Sampling rate                            : 44.1 kHz

Frame rate                               : 43.066 FPS (1024 SPF)

Compression mode                         : Lossy

Source stream size                       : 90.8 KiB (1%)

Title                                    : Core Media Audio

Encoded date                             : UTC 2019-07-15 11:54:25

Tagged date                              : UTC 2019-07-15 11:54:28

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

Your video uses a variable frame rate compression, which is not supported in version 2018. (It is supported in version 2019.)

Short of upgrading, you can convert the video to a more standard MP4 using the free download Handbrake. (That's assuming the front is not cut off the video when you view it on VLC Media Player.)

Converting videos with Handbrake - YouTube

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Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 26, 2019 0
Adobe Community Professional ,
Jul 26, 2019

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Your video uses a variable frame rate compression, which is not supported in version 2018. (It is supported in version 2019.)

Short of upgrading, you can convert the video to a more standard MP4 using the free download Handbrake. (That's assuming the front is not cut off the video when you view it on VLC Media Player.)

Converting videos with Handbrake - YouTube

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Jul 26, 2019 1
New Here ,
Jul 26, 2019

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Thank you so much Steve! I appreciate the direction!

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