I recorded a video of installing an application on my iPhone 8. When I download the video to my hard drive (Windows 10 Pro) and import into Premier Elements 18, the beginning of the video is cut off. I have Premier Pro 6 on a different computer and when I import, it imports everything just fine (no cutting off of the beginning)
I saw the same question on the forum from last October and Steve's recommendation was to get information from MediaInfo which is below. Can anyone help?
Complete name : E:\Documents\WorkTemp\Captivate\RPReplay_Final1563191665.MP4
Adobe Community Professional, Jul 26, 2019Jul 26, 2019
Steve Grisetti • Adobe Community Professional, Jul 26, 2019Jul 26, 2019
Your video uses a variable frame rate compression, which is not supported in version 2018. (It is supported in version 2019.)Short of upgrading, you can convert the video to a more standard MP4 using the free download Handbrake. (That's assuming the front is not cut off the video when you view it on VLC Media Player.)Converting videos with Handbrake - YouTube