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Premier Elements 2020 video editor won't launch

Community Beginner ,
Feb 07, 2020

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I am running Premier Elements 2020 version 18.0 (20190827.m.136736) on a Mac OS 10.15.3 and the video editor will no longer launch. I have had it since Dec 2019 but haven't run it in about a month. The application will launch and open the home screen, but the video editor will not launch. Also if I try to launch the app by double clicking on one of the .prel files it will not launch either. Can anyone help?

 

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Freeze or hang

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Premier Elements 2020 video editor won't launch

Community Beginner ,
Feb 07, 2020

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I am running Premier Elements 2020 version 18.0 (20190827.m.136736) on a Mac OS 10.15.3 and the video editor will no longer launch. I have had it since Dec 2019 but haven't run it in about a month. The application will launch and open the home screen, but the video editor will not launch. Also if I try to launch the app by double clicking on one of the .prel files it will not launch either. Can anyone help?

 

Thanks

TOPICS
Freeze or hang

Views

335

Likes

Translate

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Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 07, 2020 0
Adobe Community Professional ,
Feb 07, 2020

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Reinstall the program.  If that doesn't work, go to Adobe Support and start a "chat" session.   The link is in the lower right corner of this page:  https://helpx.adobe.com/support.html

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