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Premier Elements Locking up on a regular basis

New Here ,
Apr 23, 2020

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This is so frustrating, I am editing a short 1080P video with additional audio clips and this dang program locks up on me.  I am not doing anything special other than adding transitions to it and the dang thing locks up on me

 

So sick and tired of this POS program. It would be nice if Adobe could put something out there that the everyday person could use on a 7th Gen Core I7 processor

 

 

 

 

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Premier Elements Locking up on a regular basis

New Here ,
Apr 23, 2020

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This is so frustrating, I am editing a short 1080P video with additional audio clips and this dang program locks up on me.  I am not doing anything special other than adding transitions to it and the dang thing locks up on me

 

So sick and tired of this POS program. It would be nice if Adobe could put something out there that the everyday person could use on a 7th Gen Core I7 processor

 

 

 

 

TOPICS
Performance

Views

187

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Apr 23, 2020 0
Adobe Community Professional ,
Apr 23, 2020

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When a program works reliably on a lot of computers and regularly locks up one, it is extremely frustrating.

 

Does it always lock up on the same transition being applied to the same clip? 

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Apr 23, 2020 0
New Here ,
Apr 25, 2020

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it works reliably on your computer? i am having the same issue as the OP. what did you do so special compared to us to get it to work?

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Apr 25, 2020 0
Adobe Community Professional ,
Apr 26, 2020

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Like Bill, I've never had a lock-up problem -- and I've used every single version of the program since version 1!

 

What model of camcorder or what device is your video coming from?

When you first add your video to your timeline, do you see a yellow orange "render" line above your clips? If so, this is an indication that there is a mismatch between your project settings and your video specs, and this can cause poor performance and crashes.

RenderLine.jpg

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Apr 26, 2020 0
New Here ,
Apr 26, 2020

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video came from a phone. and my render line is green all the way through.

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Apr 26, 2020 0
Adobe Community Professional ,
Apr 26, 2020

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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Apr 26, 2020 0
New Here ,
Apr 26, 2020

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but photoshop elements does not utilize the gpu to my understanding.. so...

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Apr 26, 2020 0
Adobe Community Professional ,
Apr 26, 2020

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Your display does.

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Apr 26, 2020 0
New Here ,
Apr 26, 2020

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is my display doing anything during an export? also.. my cpu is being pegged at 100%

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Apr 26, 2020 0
Adobe Community Professional ,
Apr 26, 2020

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No. Not in Premiere Elements.

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Apr 26, 2020 0
New Here ,
Apr 26, 2020

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that's what i thought

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Apr 26, 2020 0
Adobe Employee ,
Jun 16, 2020

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At what step does it lock? Does it happen at the same step all the time?

Does it work with other projects or the issue is with this one only?

You can try to update display driver as Elements uses GPU for many activities

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Jun 16, 2020 0