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Premiere 2018 Timline playback Issue

New Here ,
Oct 06, 2018

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I just purchased Elements Premiere 2018, I Previously used Premiere 2015 I upgraded to better work with 4K video.

The problem I'm having is I cannot get the video to play in the timeline, do you know of any way to fix this issue?

thanks!

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Premiere 2018 Timline playback Issue

New Here ,
Oct 06, 2018

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I just purchased Elements Premiere 2018, I Previously used Premiere 2015 I upgraded to better work with 4K video.

The problem I'm having is I cannot get the video to play in the timeline, do you know of any way to fix this issue?

thanks!

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Oct 06, 2018 0
Adobe Community Professional ,
Oct 06, 2018

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I had no trouble with 4K from Panasonic cameras with version 15.  I'm now using 2018 with equal success.  It is not the software. 

To help it will be necessary to know more about your footage, camera, computer, project and project settings. 

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Oct 06, 2018 0
New Here ,
Oct 06, 2018

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Sorry I was using Elements 12 not 15

I was able to edit with Elements 12

File Type: .MP4

length: 5:27

Frame Rate: 29.97 fps

File Size 3.81GB

As I normally did with Elements 12 I just open the program and import my

video to the timeline then proceed to edit from there.

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Oct 06, 2018 0
New Here ,
Oct 06, 2018

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Capture.JPG

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Oct 06, 2018 0
Adobe Community Professional ,
Oct 06, 2018

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Your processor is borderline for working with 4K, but you should be able to do some very basic editing.

Depends a lot on the specs of the video. Some 4K video, for instance, uses codecs not supported by the program.

Open a sample of your 4K video in the free download MediaInfo. In MediaInfo, set the View menu to Text and then copy and paste the report it generates to this forum.

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Oct 06, 2018 0
New Here ,
Oct 06, 2018

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Format                                   : MPEG-4
Format profile                           : JVT
Codec ID                                 : avc1 (avc1/isom)
File size                                : 3.81 GiB
Duration                                 : 5 min 28 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 99.8 Mb/s
Encoded date                             : UTC 2018-09-29 12:34:33
Tagged date                              : UTC 2018-09-29 12:34:33
Comment                                  : DE=None, Mode=M, DSW=0001
xyz                                      : +38.017932-75.845864+26.000
xsp                                      : +0.00
ysp                                      : +0.00
zsp                                      : +0.00
fpt                                      : +0.40
fyw                                      : -179.10
frl                                      : +5.30
gpt                                      : -12.90
gyw                                      : +179.40
grl                                      : +0.00

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 1 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 1 frame
Format settings, GOP                     : M=1, N=30
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 5 min 27 s
Bit rate mode                            : Variable
Bit rate                                 : 100.0 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.402
Stream size                              : 3.81 GiB (100%)
Title                                    : DJI.AVC
Language                                 : English
Encoded date                             : UTC 2018-09-29 12:34:33
Tagged date                              : UTC 2018-09-29 12:34:33
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Other
Type                                     : meta
Duration                                 : 5 min 28 s
Default                                  : No
Bit rate mode                            : VBR

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Oct 06, 2018 0
Adobe Community Professional ,
Oct 07, 2018

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I don't see anything in the video specs that would keep you from editing this video, so I'm not sure what your issue is. The bit rate is a bit high, but I don't believe that is an issue.

As an experiment, download Handbrake, an excellent, free video converter. Load this file into it and output a new MP4 from it: 3840x2160 30 fps Constant Frame Rate. See if this converted file works any more efficiently in your video project.

BTW, when you add one of your 4K files onto your Premiere Elements timeline, do you see a yellow-orange "render" line above the clip? Ideally you should NOT see this render line until you add effects to your clip. If you do see it, then the program is not matching its project settings to your video clip, which can cause very poor performance.

RenderLine.jpg

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Oct 07, 2018 0
Adobe Community Professional ,
Oct 07, 2018

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In addition to Steve's questions, what camera did the video come from?

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Oct 07, 2018 0
New Here ,
Oct 08, 2018

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the camera is on a UAV, DJI Phantom 4 pro

I have tried the video converter and the results are the same, tried the program on both my HDD and SSD (I have a clone)

I don't see a yellow-orange "render" line above the clip.

Capture.JPG

I'm hoping I don't need to buy another computer

thanks for your help!!

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Oct 08, 2018 0
Adobe Community Professional ,
Oct 08, 2018

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What model of CPU (processor) do you have in your computer?

Your timeline indicates a perfect project/video match. You should get good performance on an amply powered computer.

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Oct 08, 2018 0
New Here ,
Oct 08, 2018

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is this what your looking for?

1.JPG

Also I discovered It will not play work 1080 videos ether.

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Oct 08, 2018 0
Adobe Community Professional ,
Oct 08, 2018

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According to this benchmark, your processor rates a 7100. I usually recommend an 8500 minimum or a 10,000 ideally for editing 4K.

PassMark Intel vs AMD CPU Benchmarks - High End

You should be able to do some basic 4K editing though. Short videos without a lot of effects. Assuming you're not on a laptop, which traditionally don't run as fast.

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Oct 08, 2018 0
New Here ,
Oct 08, 2018

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I am using a desktop.

I am also unable to edit HD videos (I haven't tried anything less than that

yet)

Is the only option a new computer? And even if I buy a new computer How

Will I Know the program will actually work on it being as we haven't

technically found anything wrong with this one?

Thanks again

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Oct 08, 2018 0
Adobe Community Professional ,
Oct 08, 2018

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I have a laptop with a chip that rates 7400 and don't have trouble editing 4K from two Panasonics and an Olympus.  If it helps figure anything out, I would be happy to try any of your DJI footage.  Can you put something on DropBox or similar that I can copy and try?

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Oct 08, 2018 0
New Here ,
Oct 09, 2018

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Oct 09, 2018 0
New Here ,
Oct 09, 2018

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and here is another in .MOV

DJI_0160.MOV - Google Drive

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Oct 09, 2018 0
Adobe Community Professional ,
Oct 09, 2018

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Are these both directly from your camera? (as opposed to converted)

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New Here ,
Oct 09, 2018

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Yes they are directly from the camera UAV Camera.

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Oct 09, 2018 0
Adobe Community Professional ,
Oct 09, 2018

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I downloaded both files.  One is a .MOV and the other is a .MP4.  If both were from the Phantom 4, I assume the settings for shooting changed. 

Because they were different formats, I created separate projects for each one.  Both played in the monitor.  My laptop seemed to work a little harder than it does with 4K clips from my Panasonic cameras.  The MP4 was a little better than the MOV.  Since MOV is related to Apple, I have Quicktime on my computer.  Playback for editing was not perfectly smooth, but suitable for editing. 

I don't if I've helped or not.  But, the clips do play in the version 2018 timeline.

Bill

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