Premiere 2020 V14 crashes when "save" or "Save As"

Explorer ,
Nov 11, 2020 Nov 11, 2020

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Premiere 2020, v14, Win 10 v2004 OS Build 19041.630, AMD A10-7700K R7, 16GB RAM,  NVIDIA graphics card driver and all other drivers up to date. Wacom Tablet installed.

Premiere has become really glitchy over the last couple of days. Sometimes I cannot drag and drop files into the bin unless I restart the program. Sometimes i cannot drag and drop from the bin into a sequence unless I close and restart the program. It always freezes forever if I try to save or save as or try to change the export output name.  It sometimes doesn't send the media to Media Encoder if I try to queue the export.

I can rename the exported file in Media Encoder without that freezing. All other CC software installed runs okay.

I have tried resetting the preferences file, restarting the computer, turned off hardware accelerated decoding. Cleaned the registry.

Seems like a lot of people are having similar freezing issues.

Any thoughts on what to do please?

Thank you

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Crash, Error or problem, Export, Freeze or hang

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Adobe Community Professional ,
Nov 11, 2020 Nov 11, 2020

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Media Encoder? Are you sure you're working with Premiere Elements and not Premiere Pro?

 

If you're working with software from the Creative Cloud, you're in the wrong forum.

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