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Premiere Element 2020 visar ingen bild

Community Beginner ,
Dec 10, 2019 Dec 10, 2019

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Har installerat PE 2020 men jag får ingen "större" bild ovanför timeline.

Det övre fönstret verkar bli låst och försvinner inte då man kör videon från timeline.

dubbelklickar jag även på en hämtad fil så får jag upp en svart ruta och kan höra ljudet

men ingen bild.

Lika dant om jag väljer Helskärm så får jag bara en svart skärm men hör ljudet.

Har provat med äldre filer som fungerat i tidigare versioner av PE och de visar heller ingen bild i PE 2020

 

Har provat att avinstallera, starta om datorn och installera om, men ingen skillnad.

Köpte en lic. av CCleaner som hittade några fel i registret där PE fanns med.

Ominstallationen gjorde ingen skillnad. Kan det finnas kvar PE inställningar i registret som ej går att ta bort?

Finns det någon inställning för att få det större videofönstret aktivt så man kan redigera videofilerna?

Har provat att köra filerna i VLC Media Player och där syns både video och ljud helt ok.

Tacksam för tips.

TOPICS
Crash , Error or problem , FAQ , Freeze or hang , Tips and tricks , User interface or workspaces

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Community Expert ,
Dec 10, 2019 Dec 10, 2019

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Try updating or rolling back your graphics driver directly from the video card manufacturer's site.

If that doesn't work, uninstall and reinstall. And don't use any registry cleaner again.

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Community Beginner ,
Dec 11, 2019 Dec 11, 2019

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I checked for new driver for the grafic card but there is non new.

The old version of PE had no problem
and test with VLC Video Player is good.

I installed the new PE with Photoshop Elements and Photoshop is ok.

/Kai Tillman

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Community Expert ,
Dec 11, 2019 Dec 11, 2019

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Uninstall and reinstall.

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Community Beginner ,
Dec 11, 2019 Dec 11, 2019

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I have alredy tried this.
Both uninstall, restart the computer, and reinstall.
The program has the same problem.
Don´t show any video in the bigger windows above the timeline.
Only sound.

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