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Premiere elements 11 won't start due to DirectX "missing"

New Here ,
Feb 20, 2018

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Just downloaded Premiere Elements 11 to a new Windows 10 PC. Elements won't open properly due to "missing" DirectX, but I did the diagnostic and DirectX is there and operating properly. How do I get Premiere Elements 11 to connect with it?

Thanks.

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Premiere elements 11 won't start due to DirectX "missing"

New Here ,
Feb 20, 2018

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Just downloaded Premiere Elements 11 to a new Windows 10 PC. Elements won't open properly due to "missing" DirectX, but I did the diagnostic and DirectX is there and operating properly. How do I get Premiere Elements 11 to connect with it?

Thanks.

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103

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Feb 20, 2018 0
Adobe Community Professional ,
Feb 21, 2018

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Version 11 is a pretty old piece of software. Do you get the same results if you download the free trial of version 2018 -- or even version 12?

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Feb 21, 2018 1
Peru Bob LATEST
Adobe Community Professional ,
Feb 21, 2018

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What version of DirectX?

You may need to install an older version.

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Feb 21, 2018 1