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Premiere Elements 12 won't start

Community Beginner ,
May 02, 2017

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My Premier elements 12 will not start. When you click on 'Video editor', New project all I get is the Stripe bar underneath running but nothing else happens and the program will not start.

I have tried reinstalling the program form the DVD but still get the same result.

Please help.

Regards Graham

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Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Is your video driver up to date?

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Premiere Elements 12 won't start

Community Beginner ,
May 02, 2017

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My Premier elements 12 will not start. When you click on 'Video editor', New project all I get is the Stripe bar underneath running but nothing else happens and the program will not start.

I have tried reinstalling the program form the DVD but still get the same result.

Please help.

Regards Graham

[title edited by mod]

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Is your video driver up to date?

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May 02, 2017 0
Adobe Community Professional ,
May 02, 2017

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Moved to the Premiere Elements Forum.

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May 02, 2017 0
Adobe Community Professional ,
May 02, 2017

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Is your video driver up to date?

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May 02, 2017 0
Adobe Community Professional ,
May 02, 2017

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I'm with Bob. Version 12 had an especially bad conflict with nVidia graphics drivers.

Assuming you've got an nVidia graphics card, go to the nVidia site and ensure you have the latest drivers. This fixes it with most versions of the program -- though, as I've said, version 12 had a particularly tough conflict with the nVidia drivers.

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May 02, 2017 0
Community Beginner ,
May 03, 2017

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Thank you, I have update my driver and Premier elements 12 is now working.

Thank you all very much

Graham

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May 03, 2017 1