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Premiere Elements 12 wont start!

New Here ,
Mar 22, 2017

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Hello!

Windows 7 professional

Ram 16GB

Intel core 7

Di you know why When I open up Premiere Elements 12 and try to start a new project, all it shows is a black and purple line, then it just stops.

Best regards

Kurt Vilen

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Premiere Elements 12 wont start!

New Here ,
Mar 22, 2017

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Hello!

Windows 7 professional

Ram 16GB

Intel core 7

Di you know why When I open up Premiere Elements 12 and try to start a new project, all it shows is a black and purple line, then it just stops.

Best regards

Kurt Vilen

Views

175

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 22, 2017 0
Adobe Employee ,
May 01, 2017

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Hi Kurtv,

Thanks for posting on Adobe forums.

As I understand you are not able to use Adobe Premiere Elements 12.

Could you please provide the following information so that we can help you out?

- For how long are you facing this?

- Could you please give me the exact error?

- Do you have the Serial numbers for Premiere Elements 12 ?

Regards
Neeraj

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