Premiere Elements 13 Crashing (Windows 10)

New Here ,
Mar 21, 2021 Mar 21, 2021

Copy link to clipboard

Copied

My Premiere starts and gets to eLive successfully, and even creates a new startup file. But when I try to open any of the three tabs (quick, guided or expert) It crashes. All of my graphics and system drivers are up-to-date.

 

TOPICS
Crash, Error or problem, Performance

Views

41

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

Copy link to clipboard

Copied

Version 13 is much older than your operating system.  It was created when the target would have been Windows 7.  It is unfortunate, but it may no longer be capable of working well.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

Copy link to clipboard

Copied

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

Copy link to clipboard

Copied

LATEST

You may need to try older graphics drivers.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines