Premiere Elements 14 Exporting/Saving Issue (on Mac)

New Here ,
Sep 02, 2018 Sep 02, 2018

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Every time I finish a project & render it, I go to the ‘Export & Share‘ to finish up.

I choose the specific options I’d prefer in quality, & go to save/export it.

Yet, every time I do this the exported/saved file is always 940~kbytes (or something) or 0. Thus revealing that nothing was actually saved or exported. Movies, shorts, even audio projects of all different file types have the same issue since the first damn day I’ve gotten this software.

So, all my projects are stuck in .prel file types unable to successfully export/save in the desired file types I want to for shares or personal enjoyment.

Looked all over online, but not a single inkling of assistance has been found for my issue.

It might be my own ignorance, but idk what  is up here?! Any help would be greatly appreciated!

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Adobe Community Professional ,
Sep 02, 2018 Sep 02, 2018

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Discussion moved from Premiere Elements FAQ to Premiere Elements

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Adobe Community Professional ,
Sep 02, 2018 Sep 02, 2018

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Go to the program's preferences and, on the General page, uncheck the option to use hardware acceleration.

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New Here ,
Sep 04, 2018 Sep 04, 2018

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There’s no check box about hardware acceleration on the general page after clicking on program preferences from within the program/project itself.

There’s one for ‘play work area after rendering previews‘, ‘default scale to frame size’, ‘show all do not show again messages’, ‘apply transition on smart trim’, & ‘show contextual pop-ups on drop’.

Where do I go from here?

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Adobe Community Professional ,
Sep 04, 2018 Sep 04, 2018

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I don't know what to recommend. Sorry.

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