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Premiere Elements 14 freezes computer, uses 100% disk

New Here ,
Oct 15, 2019

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I'm running Premiere Elements 14 on Windows 10 pro x64. I had issues with it and an agent helped me in the past couple of weeks, but after re-installing it, it freezes every time I try to start the program, uses 100% of my disk, and freezes any other program I have open. Could the file be corrupt? I've never had this issue before.

 

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Premiere Elements 14 freezes computer, uses 100% disk

New Here ,
Oct 15, 2019

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I'm running Premiere Elements 14 on Windows 10 pro x64. I had issues with it and an agent helped me in the past couple of weeks, but after re-installing it, it freezes every time I try to start the program, uses 100% of my disk, and freezes any other program I have open. Could the file be corrupt? I've never had this issue before.

 

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Oct 15, 2019 0
Adobe Community Professional ,
Oct 15, 2019

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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Oct 15, 2019 0
New Here ,
Oct 15, 2019

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Thanks, I'll give that a go!

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