Premiere Elements 15 crashes when I add MP3 file

[jacep8753015]

I was trying to edit something in Adobe Premiere Elements 15, and when I went to add an MP3 file, Premiere just crashed. I tried using a .wav file, but that didn't work either. I just wonder what's happening here.

[Peru Bob]

Please elaborate.

Although this is for Premiere Pro, most of the information applies to Premiere Elements:

FAQ: What information should I provide when asking a question on this forum?

[Steve Grisetti]

What operating system do you have?

What processor do you have with how much RAM? How much free, clean, freshly defragmented space is on your hard drive?

How long is the video project you are adding this audio clip to?

If you look under the Edit menu, what is listed on the General page under Project Settings?

[jacep8753015]

1. I have windows 10.

2. I have Intel1-5 with 8 gb of Ram. The hard drive was just recently formatted and there is over 600 gb of clean defragmented space.

3. The video project is 11 minutes, and 47 seconds.

[jacep8753015]

To be more specific,

1. I have windows 10 pro.

2. I have Intel 1-5 with 8 gb of Ram. The hard drive was just recently formatted and there is over 600 gb of clean defragmented space.

3. 3. The video project is 11 minutes, and 47 seconds.

[Steve Grisetti]

Some i5s are marginal for video editing, some are adequate. Can you be any more specific about the processor you're using?

Also, can you provide the Project Settings information I asked for?

And what model of camcorder is your video coming from?

I'm trying to eliminate a system resource limitation as the source of your issue, so I need some specific information.

MP3s should be no problem for Premiere Elements 15. But if your system lugs or is challenged by them, WAVs always work. So it's not simply a matter of the format of your audio clips.

[jacep8753015]

1. I don't think I can.

2. AVCHD : 1080p square pixel

    Timebase: 59.94 frames/second

        Video

           Frame Size: Horizontal: 1920, Vertical: 1080

           Pixel Aspect Ratio: Square pixels (1.0)

           Fields: No Fields (Progressive Scan)

           Display Format: 60fps Drop-Frame Timecode

              Title Safe Area: 20% horizontal, 20% vertical

              Action Safe Area: 10% horizontal, 10% vertical

    Audio

      Sample Rate: 48000 HZ

      Display Format: Audio Samples

3. I am using a Panasonic TM700 full HD camcorder.

I appreciate your help sir. I'm not the best at explaining.

[Peru Bob]

jacep8753015  wrote

1. I don't think I can.

Sure you can.

See here:

how+to+tell+what+processor+is

[Steve Grisetti]

Sorry I can't help you without more information.

[jacep8753015 · Accepted solution]

OK. So it turns it wasn't the MP3s crashing the video. It was something with one of the clips. So I put the one clip back in and it doesn't crash anymore.