Premiere Elements 15 DVDs don't burn

[morsch76]

Hello everyone, I was always burning my projects on DVDs and recently it stopped doing it. I first thought I have problems with my old DVD burner but I replaced it with a new one. No deference. I use Mac with iOS Mohave. I can save project as mp4 file but no DVD.

Does anybody know what could it be? Thank you for your help.

[Bill Sprague]

On my computer it was a change/update in the operating system that rendered the optical disk drivers useless.

[morsch76]

Where you able to fix it? How? I'm sure I still can burn CDs

[Bill Sprague]

morsch76  wrote

Where you able to fix it? How? I'm sure I still can burn CDs

No, I did not fix it.  It was an ASUS gaming laptop and it seemed that the needed drivers would have to come from the optical disk drive maker (Toshiba??).   I had transitioned to HD quality and had tried Blu-Rays for awhile.  My HD workflow transitioned to 4K.   That resulted in using MP4 files on thumb drives and using Vimeo to send to more distant friends. 

In other words, my failure to fix the drive was coincident with me not wanting to use DVDs anymore.  The quality is too low.  Since then, I've moved on to a laptop that does not have DVD/Blu-Ray drive.  

[morsch76]

I see. Thank you for your time. I'll try to find a solution anyway.

Thanks again

[Bill Sprague]

I'm sure there is a solution.  I gave it a couple hours of work and moved on.  In my case the problem came with updating Windows 7 to Windows 10 (while it was free).  I didn't find solutions on Microsoft and ASUS websites.   I didn't find a website for the drive manufacturer.

I'm pretty sure what I needed was a Windows 10 compatible driver from the drive company.

[morsch76]

I contacted Apple tech support they recommended to downgrade to the previous version of iOS to solve the problems. That's what I'm going to do! Thank you

[morsch76]

BTW, Thank you for your response