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I've had this issue before but don't remember what i did to fix it. Every time i open the program it crashes giving me the "has stopped working" window. I've uninstalled and deleted the program and files twice now and it's still giving me the issue. Photoshop elements still works
if needed my specs are
i7-4790k
32gb corsair vengeance ram
asus gtx1080
installed on 500gb samsung evo 850pro ssd (same as operating system windows 10 pro)
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Have you gone to the nVidia site the ensure you have the latest graphics card driver?
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i get desktop notifications whenever there's an update, and i can confirm it's up to date
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You may want to contact Adobe Customer Care via Chat. They can walk you through some troubleshooting.
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I was having the same problem. Finally got online and chatted with someone from Adobe. The solution was to uninstall a program called Web Companion by Lavasoft. Once it was gone the program now works. Thank you Adobe.