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Premiere Elements 15

Community Beginner ,
Feb 28, 2018

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I don't have sound on video line 1 audio I have to go to line 4 with the project to get audio

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Correct answer by Ann Bens | Adobe Community Professional

Default project setting is 3 stereo track and 3 5.1 tracks in that order.

Hence the 5.1 audio is on A4

Go to dropdown menu Timeline and delete empty tracks

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Premiere Elements 15

Community Beginner ,
Feb 28, 2018

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I don't have sound on video line 1 audio I have to go to line 4 with the project to get audio

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

Default project setting is 3 stereo track and 3 5.1 tracks in that order.

Hence the 5.1 audio is on A4

Go to dropdown menu Timeline and delete empty tracks

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Feb 28, 2018 0
Community Beginner ,
Feb 28, 2018

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Please help me with this problem,I don't have sound on video line 1 audio I have to go to line 4 with the project to get audio

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Feb 28, 2018 0
Adobe Community Professional ,
Feb 28, 2018

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What model of camcorder do you have and what is your video's resolution and format?

Is your camcorder capturing video as stereo or 5.1?

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Feb 28, 2018 0
Community Beginner ,
Feb 28, 2018

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My program is premier element 15.  When making a video on video line 1 and audio line 1 (the normal way) it does not produce any sound for the video.  If I move to video line 4 and audio line 4, everything works.  What is wrong with the program?Adobe screen shot.JPG

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Feb 28, 2018 0
Adobe Community Professional ,
Feb 28, 2018

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I still need you to answer my questions.

This behavior is common when someone is loading 5.1 audio to a timeline that is not set up for it.

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Feb 28, 2018 0
Community Beginner ,
Feb 28, 2018

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Nothing changed the came  hero 4 camera I don't know how to check if I have it's 5.1 audio  I have made multiple  videos,

I put it in as mp4

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Feb 28, 2018 0
Adobe Community Professional ,
Feb 28, 2018

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Open one of the videos from this camera in the free download MediaInfo. In MediaInfo, set View to Text and copy and paste the report it generates to this forum.

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Feb 28, 2018 0
Community Beginner ,
Mar 01, 2018

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Bit rate                    : 128 kb/s

Channel(s)                  : 2 channels

Channel positions           : Front: L R

Sampling rate               : 48.0 kHz

Frame rate                  : 46.875 FPS (1024 SPF)

Compression mode            : Lossy

Stream size                 : 1.73 MiB (0%)

Title                       : GoPro AAC

Language                    : English

Encoded date                : UTC 2018-02-15 23:50:10

Tagged date                 : UTC 2018-02-15 23:50:10

Other #1

ID                          : 3

Type                        : Time code

Format                      : QuickTime TC

Duration                    : 1 min 53 s

Time code of first frame    : 00:12:58:16

Time code, striped          : Yes

Title                       : GoPro TCD

Language                    : English

Encoded date                : UTC 2018-02-15 23:50:10

Tagged date                 : UTC 2018-02-15 23:50:10

Bit rate mode               : CBR

Other #2

Type                        : meta

mdhd_Duration               : 113113

Bit rate mode               : VBR

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Mar 01, 2018 0
Adobe Community Professional ,
Mar 01, 2018

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Is that the complete Text report from MediaInfo?

It looks incomplete -- and includes no information on the clip's audio.

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Mar 01, 2018 0
Community Beginner ,
Mar 01, 2018

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Sorry Steve

Format settings             : CABAC / 1 Ref Frames

Format settings, CABAC      : Yes

Format settings, ReFrames   : 1 frame

Format settings, GOP        : M=1, N=30

Codec ID                    : avc1

Codec ID/Info               : Advanced Video Coding

Duration                    : 1 min 53 s

Bit rate mode               : Variable

Bit rate                    : 30.0 Mb/s

Width                       : 1 920 pixels

Height                      : 1 080 pixels

Display aspect ratio        : 16:9

Frame rate mode             : Constant

Frame rate                  : 59.940 (60000/1001) FPS

Color space                 : YUV

Chroma subsampling          : 4:2:0

Bit depth                   : 8 bits

Scan type                   : Progressive

Bits/(Pixel*Frame)          : 0.241

Stream size                 : 404 MiB (99%)

Title                       : GoPro AVC

Language                    : English

Encoded date                : UTC 2018-02-15 23:50:10

Tagged date                 : UTC 2018-02-15 23:50:10

Color range                 : Full

Color primaries             : BT.709

Transfer characteristics    : BT.709

Matrix coefficients         : BT.709

Audio

ID                          : 2

Format                      : AAC

Format/Info                 : Advanced Audio Codec

Format profile              : LC

Codec ID                    : mp4a-40-2

Duration                    : 1 min 53 s

Bit rate mode               : Constant

Bit rate                    : 128 kb/s

Channel(s)                  : 2 channels

Channel positions           : Front: L R

Sampling rate               : 48.0 kHz

Frame rate                  : 46.875 FPS (1024 SPF)

Compression mode            : Lossy

Stream size                 : 1.73 MiB (0%)

Title                       : GoPro AAC

Language                    : English

Encoded date                : UTC 2018-02-15 23:50:10

Tagged date                 : UTC 2018-02-15 23:50:10

Other #1

ID                          : 3

Type                        : Time code

Format                      : QuickTime TC

Duration                    : 1 min 53 s

Time code of first frame    : 00:12:58:16

Time code, striped          : Yes

Title                       : GoPro TCD

Language                    : English

Encoded date                : UTC 2018-02-15 23:50:10

Tagged date                 : UTC 2018-02-15 23:50:10

Bit rate mode               : CBR

Other #2

Type                        : meta

mdhd_Duration               : 113113

Bit rate mode               : VBR

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Mar 01, 2018 0
Adobe Community Professional ,
Mar 01, 2018

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There's nothing here that would cause any of the problems you describe.

If you look under Premiere Elements' Edit menu, what is listed on the General page of Project Settings?

What operating system are you using? Do you have Quicktime installed?

QuickTime 7.6 for Windows

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Mar 01, 2018 0
Community Beginner ,
Mar 01, 2018

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Project settings.JPG

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Mar 01, 2018 0
Community Beginner ,
Mar 01, 2018

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I have window 7

I have QuickTime

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Mar 01, 2018 0