I am posting as a last resort. I have spent two days googling, watching you tube videos, and reading user manuals. I finally called an 800 number and went through all the menus. They told me my wait was 6 minutes. I have been on hold now for 1 hour and 46 minutes!!! I went with Adobe because I thought there would be good support. What a mistake.
I created an ok slideshow in Photoshop Elements and am supposed to be able to bring it in to Premiere Elements to enhance it. I purchased the two programs together. When I try to drag the slideshow from the Organizer into Premiere Elements, I get a red circle with a diagonal line and can't move the slideshow. Alternatively, I am supposed to be able to right-click the slideshow and select Edit in Premiere Elements, but I don't get that option. Finally, I am supposed to be able to import the slideshow into Premiere Elements by clicking on Add Media and selecting the organizer. When I do that, some but not all of my albums come up but the slideshow is not there.
Any advice? I am willing to pay for technical support but haven't even been able to figure out how to do that. 1 hour 52 minutes and still holding!!!
1
Reply
AdChoices