to add, the sound and the computer work. I can play the sound in wondows filemanager.
I can hear the sound file with no problem. the video, which does have a sound track, and which starts to draw the waveform, stops, and then all the sound from that video clip is gone. the sound clips still work.
I have a deadline, and PE is dead. I spend hours trying to work around this idiocy,
Pe has had almost 20 versions, and this should not be happening in version 18.
Always on Windows and getting a new version every year or two since version 9, the only audio issue I've had was that the Audio Hardware settings were wrong. It appeared to be caused by a Windows update.
If I had seen your issue on my computer it would be easy to answer. I suspect it will be harder than that.
So far you'v said you can hear the audio, then you can't hear it, you've "remixed" the audio, you are on a deadline, Windows Explorer will open the audio file in some player on your computer and that you are angry at Adobe. You have not said where the audio came from, how it was remixed, its "format", its codec, how it is imported or what your audio hardware setting are.
Even know that, it may be hard to help on a user to user forum.