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Premiere elements 2018 will not load.

Community Beginner ,
Dec 04, 2018

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Hello people. My Adobe elements 2018 will not load. A few times recently when starting the program up the computer would shut down  and now it will not load at all. Every other program seem to load just fine. I was wondering if there is any correlation between the two and would appreciate your assistance thanks. Noel

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Premiere elements 2018 will not load.

Community Beginner ,
Dec 04, 2018

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Hello people. My Adobe elements 2018 will not load. A few times recently when starting the program up the computer would shut down  and now it will not load at all. Every other program seem to load just fine. I was wondering if there is any correlation between the two and would appreciate your assistance thanks. Noel

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Dec 04, 2018 0
Adobe Community Professional ,
Dec 04, 2018

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We can't really say without more information.

What operating system are you using?

Which processor do you have with how much RAM? How much free, clean, freshly defragmented space is on your hard drive?

Are you able to download and install the free trial of version 2019?

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Dec 04, 2018 0
Community Beginner ,
Dec 04, 2018

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Thanks for your reply Steve.

I'm using Windows 10, the processor is a 6core AMD FX6300 with 16GB ram and I have 949GB of free space on my hard drive.

Yes I'm able to down load the free trial version 2019.

Looking forward to your advice.

thanks Noel.

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Dec 04, 2018 0
Adobe Community Professional ,
Dec 05, 2018

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I don't know why version 2019 would install and load perfectly but version 2018 won't. They should be essentially the same program.

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Dec 05, 2018 0
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Community Beginner ,
Dec 05, 2018

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Ok then I'm assuming that the computer shutting down without warning has some how corrupted the program. Thanks for your help. Noel

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Dec 05, 2018 0