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Premiere Elements 2020, crash on 'share & export'

Community Beginner ,
Jan 11, 2020

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Premiere Elements has benn rendered useless, to me, I can add media, create, save projects etc but when I want to save the resultant 'movie' "Share & Export" is the only way I see how to but it crashes the premiere  elements app every time (it believes it does not have 'username/Library/Application Support/Common' access permissions.) 

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Premiere Elements 2020, crash on 'share & export'

Community Beginner ,
Jan 11, 2020

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Premiere Elements has benn rendered useless, to me, I can add media, create, save projects etc but when I want to save the resultant 'movie' "Share & Export" is the only way I see how to but it crashes the premiere  elements app every time (it believes it does not have 'username/Library/Application Support/Common' access permissions.) 

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Crash

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139

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Jan 11, 2020 0
Adobe Community Professional ,
Jan 11, 2020

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In the Help Menu is a choice for Online Support.  It will start a "chat" with Adobe techs.  They can remotely troubleshoot your system.  If they are busy, you may have to wait.  Have something to do while you wait.

 

Bill

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