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premiere elements 2020 error motion tracking: media file seems to have an invalid entry

New Here ,
Jul 21, 2020

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I'm getting this error when trying to use motion tracking in Premiere Elements 2020. media file seems to have an invalid entry in the catalog. Please rename it for use. Someone else posted the exact problem but didn't see that it was solved.

I renamed the file several times but with the same file name extention .mp4

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premiere elements 2020 error motion tracking: media file seems to have an invalid entry

New Here ,
Jul 21, 2020

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I'm getting this error when trying to use motion tracking in Premiere Elements 2020. media file seems to have an invalid entry in the catalog. Please rename it for use. Someone else posted the exact problem but didn't see that it was solved.

I renamed the file several times but with the same file name extention .mp4

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Error or problem

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72

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Jul 21, 2020 0
Adobe Community Professional ,
Jul 22, 2020

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When you add your MP4 to the Premiere Elements timeline, is there a yellow orange "render" line above the clip? This render line indicates that your video specs do not match your project settings, which means that Motion Tracking may have problems working with your file. Is that the case?

 

RenderLine.jpg

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Jul 22, 2020 0
New Here ,
Jul 22, 2020

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No, that line appears green. And it does not matter which video I try, none are working with motion tracking and get the same message.

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Jul 22, 2020 0
Adobe Community Professional ,
Jul 22, 2020

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A green line can also indicate mismatched project settings. Ideally you should see no line at all.

Open your MP4 in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text from this report and paste it to this forum. Once we know your video's complete specs we'll be better able to advise you.

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Jul 22, 2020 0