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Premiere elements 2020 freezes

New Here ,
Mar 30, 2020 Mar 30, 2020

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My premiere elements 2020 keeps freezing.  I have 1 T of space, Windows 10.  Any help, please.

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Crash , Freeze or hang

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Community Expert ,
Mar 30, 2020 Mar 30, 2020

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Although it might not make sense, Premiere Elements can get tangled up in audio processing causing the whole thing to freeze.  Check your settings in Edit > Preferences > Audio Hardware.   Change them from what they are to something else.  "None" is often a good choice. 

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Adobe Employee ,
Mar 30, 2020 Mar 30, 2020

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Hi there,

Performance is affected because of various reasons. Could you share more details?

Does it happen with every project?

Did you try the suggestion shared by @whsprague?

Tell us more about your system details(RAM, GPU, etc).

We're here to help.

Thanks,

Shivangi

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