Premiere Elements 2021 Crashing

New Here ,
Jul 19, 2021 Jul 19, 2021

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When I was trying to edit it wasn't responding. I even tried restarting my laptop but it still didn't fix it. Can somebody fix this?

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General troubleshooting

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Adobe Community Professional ,
Jul 19, 2021 Jul 19, 2021

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Not much information for anyone to help

 

Start with Mac or Windows and exactly which version of the operating system

-for example I use Win10 Pro 64bit version 21H1 build 19043.1110

 

Then go on to provide details of your hardware, and device drivers

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