Premiere Elements 2021 Error message

New Here ,
Apr 15, 2021 Apr 15, 2021

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Installed Premiere Elements 2021 and I now get this error message when shutting down the computer (Microsoft 10). Does anyone know what it is and what I should do? Doesn't seem to affect the Elements performance.ERROPR.jpg

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Google search for "0xe06d7363 exception".  A variety of articles will explain that it has to do with the Microsoft Visual C++ compiler.  A variety of solutions are suggested.   What may have happened is that a Microsoft update changed the background software in your computer.  See if any of the suggestions make sense.  It might be that re-installing Premiere Elements will provide the right version of Microsoft Visual C++.

Please post back when you find the fix.  

 

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