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premiere elements 4

New Here ,
Mar 08, 2017

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I have created a video and I want to burn a disc. The program tells me to copy the activate MPEG2 component serial number 1[removed by moderator.  This is a public forum, not a direct line to Adobe] and place it online in the activation box, which was very hard to find. When I did and was waiting for the code it said the serial number was not correct.

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premiere elements 4

New Here ,
Mar 08, 2017

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I have created a video and I want to burn a disc. The program tells me to copy the activate MPEG2 component serial number 1[removed by moderator.  This is a public forum, not a direct line to Adobe] and place it online in the activation box, which was very hard to find. When I did and was waiting for the code it said the serial number was not correct.

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Mar 08, 2017 0
Adobe Community Professional ,
Mar 08, 2017

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That is a 10 year old version and not supported anymore.

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Mar 08, 2017 0
Adobe Community Professional ,
Mar 08, 2017

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Bill right right. The necessary component is no longer available.

You can try installing the free trial of version 15. That may install the component so that your version 4 will work. But otherwise, I'd expect you're not going to find support for a new installation of 12 year old software.

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