• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

premiere elements 4

New Here ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

I have created a video and I want to burn a disc. The program tells me to copy the activate MPEG2 component serial number 1[removed by moderator.  This is a public forum, not a direct line to Adobe] and place it online in the activation box, which was very hard to find. When I did and was waiting for the code it said the serial number was not correct.

Views

150

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

That is a 10 year old version and not supported anymore.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 08, 2017 Mar 08, 2017

Copy link to clipboard

Copied

LATEST

Bill right right. The necessary component is no longer available.

You can try installing the free trial of version 15. That may install the component so that your version 4 will work. But otherwise, I'd expect you're not going to find support for a new installation of 12 year old software.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines