Premiere Elements does not start

New Here ,
Oct 26, 2020 Oct 26, 2020

Copy link to clipboard

Copied

Hi all! I have used successfully this program  years, and a few months ago I could still use my Premiere Elements 11, but recently found that program doesn't start. No any warning or error messages on the screen. Main window of the program is appeared if click but there is flickering blue/black bar only if I try start videoeditor. Program doesn"t lunch if try to open any previously created PE project as well. 

I assume that it happened after last Windows update Ver:2004. Following steps were taken but nothing helped: 

1. Deleting all Adobe soft from laptop.

2. Updating of all driivers, especially video card. 

3. Disabling antivirus program. 

4. Full re-installing of program.

Last and important: same situation if I install this PE11 to the another laptop!!!!! 

Looks like Adobe specially disabled the ability to use РЕ11. 

 

Please help, I understand that this version of PE is pretty old but still suits my requirements.

TOPICS
Freeze or hang

Views

109

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 26, 2020 Oct 26, 2020

Copy link to clipboard

Copied

What video card and what driver number?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2020 Oct 26, 2020

Copy link to clipboard

Copied

Hi! Nice to hear you with support.

Video card is NVIDIA GeForce MX130 and it's driver version is 27.21.14.5671
dated 30.09.2020

With be

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

Try System Restore to a point before the Windows Update.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

I"m so sorry, but Windows update was made long ago in June and it seems
that System Restore point has been overwritten already and doesn't exist
in the system anymore.
Finish story?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

Try installing the trial version of Premiere Elements 2021 and see if that runs OK.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

I did it already and found that trial version of PE2020 works fine.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

I suppose it might be possible that version 11 may not be compatible with the latest Windows 10 updates.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

Most likely. It's a pity! I'm forced put to scrap my PE11 license and buy
PE2020.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 28, 2020 Oct 28, 2020

Copy link to clipboard

Copied

On the bright side: You will likely find the newer version is better.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 28, 2020 Oct 28, 2020

Copy link to clipboard

Copied

LATEST
Yeah. Already agreed with the local software reseller about purchase of
PE2020. Also they had confirm that my problem with software is not an
isolated case after last major Windows update Ver: 2004

Thanks a lot for support. Can be considered my question closed.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines