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Premiere Elements, Iphone XS video import

New Here ,
Jun 15, 2019

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Hello,

      I have about had it with the continuous amount of times i've tried and failed to import a video taken in, '4k 60fps' on my Iphone XS into Adobe Premiere Elements 2019. Can someone please help me with this error:

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Correct answer by whsprague | Adobe Community Professional

I don't have an iPhone, but I think 4Kp60 is an HEVC or H.265 codec.  It is common on only the newest iPhones and a few drones but not universal.  If you are on a Windows 10 computer, the codec is not there.  If you are on an iOS computer it is there.  Adobe does not support H.265.   Apple apparently does include it, so if editing with Premiere Elements on a Mac, it should work.

You may need to shoot at a lower frame rate and codec on your phone, maybe convert the video to H.264 with the (free) Handbrake program or get different editing software.

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Premiere Elements, Iphone XS video import

New Here ,
Jun 15, 2019

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Hello,

      I have about had it with the continuous amount of times i've tried and failed to import a video taken in, '4k 60fps' on my Iphone XS into Adobe Premiere Elements 2019. Can someone please help me with this error:

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Premiere Pro to Premiere Elements... Mod]

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

I don't have an iPhone, but I think 4Kp60 is an HEVC or H.265 codec.  It is common on only the newest iPhones and a few drones but not universal.  If you are on a Windows 10 computer, the codec is not there.  If you are on an iOS computer it is there.  Adobe does not support H.265.   Apple apparently does include it, so if editing with Premiere Elements on a Mac, it should work.

You may need to shoot at a lower frame rate and codec on your phone, maybe convert the video to H.264 with the (free) Handbrake program or get different editing software.

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Jun 15, 2019 0
Adobe Community Professional ,
Jun 15, 2019

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I don't have an iPhone, but I think 4Kp60 is an HEVC or H.265 codec.  It is common on only the newest iPhones and a few drones but not universal.  If you are on a Windows 10 computer, the codec is not there.  If you are on an iOS computer it is there.  Adobe does not support H.265.   Apple apparently does include it, so if editing with Premiere Elements on a Mac, it should work.

You may need to shoot at a lower frame rate and codec on your phone, maybe convert the video to H.264 with the (free) Handbrake program or get different editing software.

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Jun 15, 2019 1
New Here ,
Jun 16, 2019

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Thank you so much for the insights. I just edited the video in my phone with imovie.

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Jun 16, 2019 0
Adobe Community Professional ,
Jun 16, 2019

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imovie on your phone is a perfect solution for HEVC video.  I'm going to remember that for future discussions!

When you make a video with imovie, are there output choices other than HEVC?

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Jun 16, 2019 0