Premiere Elements Won't Download

New Here ,
Sep 26, 2020 Sep 26, 2020

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I've already purchased the Adobe Elements 20 bundle which includes Photoshop and Premiere. But, when I click on the download link, neither of them will let me download them. I paid already, but I can't even download the programs. Any help?

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Adobe Community Professional ,
Sep 26, 2020 Sep 26, 2020

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Assuming you have a 'normal' speed internet connection it should work.  If not, wait an hour and try again.   Sometimes the connection between your computer and Adobe servers balks.  Maybe it get overwhelmed!    If that does not work, start an online chat with Adobe Support at https://helpx.adobe.com/support.html

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Adobe Community Professional ,
Sep 27, 2020 Sep 27, 2020

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