• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problème avec Premiere elements 2019

New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Bonjour,

 

J'ai réinitialié mon Mac book pro et depuis Premiere elements 2019 ne se lance plus.

Il s'installe sans soucis mais lorsque je le lance j'ai un message qui dit "

Your application install seems to be damaged, Please reinstall the application"

 

je l'ai désinstallé et réinstallé plusieurs fois mais rien à faire.

 

Comment faire pour régler ce problème?

TOPICS
Crash

Views

100

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Use the Creative Cloud Cleanup Tool to clear out the old installation before you re-install.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Once you download and launch this Tool, select 1. All on the screen that says Choose From One of the Following Options to Clean Up. On the next screen you'll see Premiere Elements listed. Chose it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

LATEST

Merci. Après avoir utilisé ce logiciele te suivi la procédure j'ai toujours le même soucis. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines