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Problems Exporting (Windows Media Player encountered a problem while playing the file)

New Here ,
Jan 30, 2018

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When I exported a file onto my desktop, Windows Media Player played 75% of the video and then abruptly stopped and said "Windows Media Player encountered a problem while playing the file."

When I tried it again, it did the same thing, but on the second time, it wouldn't play the file at all.

The first time I exported the file, it was over 6GB.  The second time I exported the file, it was only 89MB.

So there is a definite problem with exporting the file into MP4 format.  How can I fix this?

Thanks!

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Problems Exporting (Windows Media Player encountered a problem while playing the file)

New Here ,
Jan 30, 2018

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When I exported a file onto my desktop, Windows Media Player played 75% of the video and then abruptly stopped and said "Windows Media Player encountered a problem while playing the file."

When I tried it again, it did the same thing, but on the second time, it wouldn't play the file at all.

The first time I exported the file, it was over 6GB.  The second time I exported the file, it was only 89MB.

So there is a definite problem with exporting the file into MP4 format.  How can I fix this?

Thanks!

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323

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Jan 30, 2018 0
Adobe Community Professional ,
Jan 30, 2018

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Try using the great VLC Media Player as your default player rather than Windows Media Player.

Windows Media Player has a number of shortcomings.

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Jan 30, 2018 0