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processing video

New Here ,
Jul 09, 2020 Jul 09, 2020

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HI

I have looked at other posts and it is all crazy tech language. Here is what should be a simple question! (and it used to work, but now it seems quirky).

I upload videos to render/process (not ususally long ones, but might be 5-8 minute videos to total neverm more than 20 min). It goes through it and when it is done it won't complete the process. I use premier elements 2018. I am not doing ANYTHING fancy-just want to stitch pieces together to save on my computer to be able to share and upload to youtube (real estate business). 

I haven't liked 2018 version-my prior version was simple and fine, but the problem has gotten worse recently and I can't even get a video completed.

Is there any help-I am sure I am not describing problem well, but I am not techy. shouldn't it be upload, process and done?

Thanks

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Error or problem , Export

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Community Expert ,
Jul 09, 2020 Jul 09, 2020

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The output process normally takes a lot of spare disk space to make intermediate files.  Based on your brief description my first guess is that your disk drive has become too full of files.  

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Engaged ,
Jul 09, 2020 Jul 09, 2020

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I am sure I am not describing problem well, but I am not techy. shouldn't it be upload, process and done?

 

There may be a confusion of terms here.  Normally we understand "upload" to mean "upload a completed video to Youtube" (or similar).

 

A simple process would be: create a new project, insert video clips into timeline, possibly trim these clips etc, then export & upload the resulting completed video to YouTube.

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Community Expert ,
Jul 09, 2020 Jul 09, 2020

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Are you getting any kind of message or does the program just freeze?

 

If you're getting a message, there could be something buggy on the timeline. Placing a stop marker, for instance, at the end of your movie can bug up a timeline.

 

If you're not getting a message and the program just stops, it's most likely a resource issue. Lack of free space on your hard drive or some other hardware issue.

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Hi all

thanks for your responses! I am not sure about which might be best answer, but I appreciate all. I did try something that worked, and NOT sure why, I had always successfully saved my processed videos to a Dropbox folder and that was no issue until recently (?). So, I simply tried saving the processed video directly to a file on my computer (PC) rather than to Dropbox and it worked!  Maybe a problem with interface with Dropbox (I have ample storage left on Dropbox). I did try directly uploading to Youtube from the Export option, and it didn't seem to work-not sure why-that would have been the best for me.

Thank you all for your replies. Hope my experience helps others.

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Community Expert ,
Jul 10, 2020 Jul 10, 2020

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Glad you figured this one out, Capecod. Saving directly to Dropbox is by no means a standard workflow, and I don't think we'd have ever figured out that's what you were doing.

 

Please mark this question as correctly answered.

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