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Project Assets not working No drop down box was working before

New Here ,
Nov 21, 2017

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Hi,

I have tried to uninstall and reinstall, among other things but not able to get the drop down when I click project assets it just does nothing, I recently uninstalled the whole program and reinstalled it worked the first time I tried it out and then it has gone back to the same it is version 14.1 I believe the newest one.

Please somebody help I love the software and have made some great videos with it but am thinking about getting other software because of this very annoying issue!!

I can barely use it by uploading files to elements organizer it is just very time consuming to find them when they have been uploaded etc and it makes it difficult to keep my projects in order.

Please someone help me. Not sure what to do.

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Project Assets not working No drop down box was working before

New Here ,
Nov 21, 2017

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Hi,

I have tried to uninstall and reinstall, among other things but not able to get the drop down when I click project assets it just does nothing, I recently uninstalled the whole program and reinstalled it worked the first time I tried it out and then it has gone back to the same it is version 14.1 I believe the newest one.

Please somebody help I love the software and have made some great videos with it but am thinking about getting other software because of this very annoying issue!!

I can barely use it by uploading files to elements organizer it is just very time consuming to find them when they have been uploaded etc and it makes it difficult to keep my projects in order.

Please someone help me. Not sure what to do.

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Nov 21, 2017 0
Adobe Community Professional ,
Nov 21, 2017

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What operating system are you using?

What is your monitor's resolution?

What happens if you go to the program's View menu and select Restore Workspace?

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Nov 21, 2017 0
New Here ,
Nov 21, 2017

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Windows 10

Not sure how to find monitor resolution?

Just tried to restore workplace but it didn't do anything still no drop down menu.

Thanks

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Nov 21, 2017 0
Adobe Community Professional ,
Nov 21, 2017

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Right-click on the desktop and select Display Settings. The panel that opens will display your monitor resolution.

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Nov 21, 2017 0
New Here ,
Nov 30, 2017

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1366 x 768

On Tue, Nov 21, 2017 at 7:54 PM, Steve Grisetti <forums_noreply@adobe.com>

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Nov 30, 2017 0
Adobe Community Professional ,
Nov 21, 2017

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steverogerphillips  wrote

I can barely use it by uploading files to elements organizer it is just very time consuming to find them when they have been uploaded etc and it makes it difficult to keep my projects in order.

steverogerphillips,

I'm not clear what your work flow is.  I'm probably wrong, but you appear to have left out the step of "Add Media" which puts video clips into the project assets folder.

Bill

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Nov 21, 2017 0
New Here ,
Nov 30, 2017

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Even if there is nothing in the folder it should still open it just does

nothing when I click on it. Thank you though

On Wed, Nov 22, 2017 at 12:30 AM, whsprague <forums_noreply@adobe.com>

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Nov 30, 2017 0