Using Adobe Premiere Elements 2018, I recently cannot show the project assets:
- The pulldown will not open when I add new media
- the pulldown will not open when i open an existing projekt with assets
I found this question with many older versions, but none answered.
I tried one tip to delete Adobe Premiere Elements Prefs with the same result as in the discussion (works once, then not again).
My system is an up-to-date Windows 10 Home 64bit with two drives (system and data), both with sufficient free space.
The system-drive is a SSD, all project directories are located on the data-drive.
Main storage is 16GB
It may be that the problem apperared after I changed all media directories from system to data-drive (before, there had been a mix).
Thanks in advance.
What is your monitor's resolution?
The program can not fully open on smaller, lower resolution monitors.
As a matter of fact, program had worked correctly on this system before. Hardware has not been moofified.
Try going to the program's Window menu and selecting Restore Workspace.
I don't understand. What do you mean with "program's window menu"? How to get there?
Never found an option "restore workspace".
Be aware that I run a german language Windows, maybe I just don't understand the wording...
Good morning Steve,
did not work either.
Tried the item "Proeject Assets" in this menu, too. Obviously, the focus switched to the Project Assets Pulldown but did not open it.
I played a little more with your last advice to restore the workspace. The following sequence seems to work:
From now, in this and all newer projects the pulldown is shown,
in older Projects, the pulldown does not open.
I'm sorry but I have no idea why this is happening on your computer, eitel.
I appreciate your attemps to help me solve the wrong behaviour.
What about reporting this problem (bug?) to the software development? Seems the problem exists through many previous versions.
I suppose it could be related to the media you're using in your old projects.
But beyond that, I haven't a clue what to advise.
I am currently now having the same issue with Premiere Elements 2019. It just out of the blue started not allowing me to open the Project Assets Menu this last week. I installed the update today to see if that would help, it did not. I saw someone state that if you Open the WINDOWS menu and select RESTORE WORK SPACE that might help, tried and it did not. I'm at a loss right now. If a solution to this issue cannot be found soon, Adobe will lose my service...
Has anyone found a fix for this?
Ctrl+shift+alt as in resetting the program?