Project assets won't open.

New Here ,
Apr 02, 2021 Apr 02, 2021

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Project assets was opening as a drop down window, then started opening as a separate window and now doesn't open at all. I don't think I changed any settings.  I have tried closing down and re opening, adding more media files opening new projects but to no avail!  Do you think I need to delete the program and reload it or is there an easier option first? 

Thanks in advance

Elaine

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Crash, Error or problem, FAQ, Freeze or hang, User interface or workspaces

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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First, try going to the program's Window menu and selecting Restore Workspace. 

 

If that doesn't work, there are other resets we can show you. Although you can also just uninstall and reinstall the program if you'd prefer. You won't lose any work in progress and it will certainly fix your issue.

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Explorer ,
Apr 02, 2021 Apr 02, 2021

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If you delete and reinstall the program will you loose the links between your assets and the actual clips on an active project?

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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No.

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Explorer ,
Apr 02, 2021 Apr 02, 2021

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Good to know. Thank you Steve.

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New Here ,
Apr 02, 2021 Apr 02, 2021

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Thanks but I don't know how to do that.  I can't see restore workspace as an option.

Elaine

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New Here ,
Apr 02, 2021 Apr 02, 2021

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Actually found it after I reinstalled the program - will know for next time thanks.  All good with reinstallation.

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