Projects playingback too fast

Community Beginner ,
Jan 28, 2019 Jan 28, 2019

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Hi!

So I've shot some standard video with my dslr in 23.98 fps and when I draw in the media to my timeline (a fresh timeline ) it plays it back in about double the speed. The audio quality gets so poor I can't timestretch it back and I dont believe I should be doing that for a standard clip. I'm a newbie at the program but this just seems stupid... Video format is MP4.

Thankful for any help!

/Oscar

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correct answers 1 Correct Answer

Adobe Community Professional , Feb 01, 2019 Feb 01, 2019
Check your audio hardware in the preferences and set input to none.

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Adobe Community Professional ,
Jan 28, 2019 Jan 28, 2019

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:

MediaInfo

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Adobe Community Professional ,
Jan 28, 2019 Jan 28, 2019

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As Bob says, open your original video in the free download MediaInfo. In MediaInfo, set View to Text and then copy this text and paste it to this forum.

Once we know the specs of the source video I'm sure we'll be able to help you out.

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Community Beginner ,
Jan 29, 2019 Jan 29, 2019

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General

Complete name                            : C:\Users\OG-Billy\Desktop\MVI_0748.MP4

Format                                   : MPEG-4

Format profile                           : Base Media / Version 2

Codec ID                                 : mp42 (mp42/avc1/CAEP)

File size                                : 866 MiB

Duration                                 : 3 min 58 s

Overall bit rate                         : 30.5 Mb/s

Performer                                : OSCAR BILLENGREN

Encoded date                             : UTC 2019-01-28 19:08:08

Tagged date                              : UTC 2019-01-28 19:08:08

Video

ID                                       : 1

Format                                   : AVC

Format/Info                              : Advanced Video Codec

Format profile                           : High@L4.1

Format settings                          : CABAC / 2 Ref Frames

Format settings, CABAC                   : Yes

Format settings, RefFrames               : 2 frames

Format settings, GOP                     : M=3, N=12

Codec ID                                 : avc1

Codec ID/Info                            : Advanced Video Coding

Duration                                 : 3 min 58 s

Bit rate                                 : 30.2 Mb/s

Width                                    : 1 920 pixels

Height                                   : 1 080 pixels

Display aspect ratio                     : 16:9

Frame rate mode                          : Constant

Frame rate                               : 23.976 (24000/1001) FPS

Standard                                 : Component

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Progressive

Bits/(Pixel*Frame)                       : 0.607

Stream size                              : 858 MiB (99%)

Language                                 : English

Encoded date                             : UTC 2019-01-28 19:08:08

Tagged date                              : UTC 2019-01-28 19:08:08

Color range                              : Full

Color primaries                          : BT.709

Transfer characteristics                 : BT.709

Matrix coefficients                      : BT.709

Codec configuration box                  : avcC

Audio

ID                                       : 2

Format                                   : AAC LC

Format/Info                              : Advanced Audio Codec Low Complexity

Codec ID                                 : mp4a-40-2

Duration                                 : 3 min 58 s

Bit rate mode                            : Constant

Bit rate                                 : 256 kb/s

Channel(s)                               : 2 channels

Channel layout                           : L R

Sampling rate                            : 48.0 kHz

Frame rate                               : 46.875 FPS (1024 SPF)

Compression mode                         : Lossy

Stream size                              : 7.25 MiB (1%)

Language                                 : English

Encoded date                             : UTC 2019-01-28 19:08:08

Tagged date                              : UTC 2019-01-28 19:08:08

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Community Beginner ,
Jan 29, 2019 Jan 29, 2019

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Media Tool.PNG Thanks for you comment!

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Adobe Community Professional ,
Jan 29, 2019 Jan 29, 2019

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Which version of the program are you using on what operating system? And what  kind of camera did you shoot this video with?

Your video uses an mp42 codec, which can be problematic. Though it depends on things like your OS and which version of the program you're using.

As an experiment, try converting one of your video's to a standard MP4 using the free download Handbrake. I show you how to do this in my free tutorial.

Converting videos with Handbrake - YouTube

Then load this new MP4 into Premiere Elements and see if you get the same results. Just as an experiment.

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Community Beginner ,
Feb 01, 2019 Feb 01, 2019

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I am using the 2018 version of Premiere elements on Windows 10. The camera was a Canon eos 200d with the video setting set for NTSC.

I followed your tutorial and made it a MP4 set to 23.98 fps and the second time to 30 fps but the same problem persists...

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Adobe Community Professional ,
Feb 01, 2019 Feb 01, 2019

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Check your audio hardware in the preferences and set input to none.

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Community Beginner ,
Feb 02, 2019 Feb 02, 2019

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That did the trick, Thanks!

How can that be a problem?

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New Here ,
Dec 29, 2020 Dec 29, 2020

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Thanks a lot, I've had this playback issue for several weeks and its fixed now 🙂

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Adobe Community Professional ,
Feb 01, 2019 Feb 01, 2019

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If you converted the file to an MP4 with Handbrake and you are NOT seeing a yellow orange "render" line above the video when you add it to your timeline and you're STILL seeing the video play too fast, I don't know what is up. There is absolutely no reason an MP4 from Handbrake would do this.

RenderLine.jpg

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Community Beginner ,
Feb 02, 2019 Feb 02, 2019

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That wasn't the case here but I have seen that orange line in previous projects. Just curious, what does it mean?

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Adobe Community Professional ,
Feb 02, 2019 Feb 02, 2019

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Great call, Ann! Though I'm really surprised to learn that the preference made that much difference in playback!

So I guess I'm still learning...

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New Here ,
Mar 15, 2019 Mar 15, 2019

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Frankly, I've seen the "Audio Hardware: No Input" mentioned all across the Internet as a solution for this problem. Unfortunately, it does not work in every case, such as the one I'm dealing with now.

This seems to be a problem dating back about 10 years. Considering the high cost of Premiere, you'd think Adobe would FIX THIS BUG. It's inconceivable that I'm being advised to use a free open source tool to work around a bug in high priced commercial software. If I wanted to use free open source, I'd be using OpenShot, not Premiere.

Am I the only one who thinks this is just wrong?

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Adobe Community Professional ,
Mar 15, 2019 Mar 15, 2019

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Are you referring to Premiere Elements or Premiere Pro as this is the Elements forum.

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New Here ,
Mar 15, 2019 Mar 15, 2019

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Premiere Elements 2019. Being in a time crunch. I ended up installing OpenShot to complete the project.

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Adobe Community Professional ,
Mar 15, 2019 Mar 15, 2019

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OK. As you mentioned high cost I was thinking Premiere Pro hence the question.

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