Hey, I'm directing a huge youtube project in which we're releasing a video every single week. So this is a massive inconvenience. I'm getting red frames in the previews and red frames upon export. I've read a lot about this problem in Premiere Pro but there doesn't seem to be a workaround in Elements. I've tried deleting my media cache but it doesn't make any difference.
I need this problem fixed as soon as possible, it's making editing extremely difficult, since I can only do certain videos (some mp4s work fine, others only do the red frame nonsense and I have no idea why).
Would love to try and help. This is a very uncommon issue in a very common editing program. The primary possibility is that there is something unusual with your footage.
I can't visualize what "red frames" are. Would you consider putting a couple of the troublesome clips on DropBox or similar? If I can duplicate the issue I might find an answer.
Other choices are for you you to list the details of your system, project and source files.