Refund and Customer Service

[Northwatch101]

Bought APE 2019 a week ago but found out it no longer supports DV camcorders. I looking to get a refund and have been on hold with Customer Service for 1 hour 10 mins, is there another way get a refund without calling the 800 number? Thanks

[Bill Sprague · Accepted solution]

Try what it says here:  Return or exchange a non-subscription product