Reinstall

[AndyWalton]

Attempting to reinstall Photoshop/Premiere Elements 2020.  Photoshop Elements installs without error.  Premiere Elements does not.  Windows 10 ver. 20H2, Nvidia drivers up-to-date.  Install.log attached.

How to I manually uninstall Premiere Elements 2020 (as the error message indicates)?

[Steve Grisetti]

If you're having trouble uninstalling and reinstalling, try using the Creative Cloud Cleanup Tool.

https://helpx.adobe.com/enterprise/kb/cc-cleaner-tool-for-enterprise-users.html

[Ann Bens]

Try this:

https://helpx.adobe.com/in/download-install/kb/error-code-191.html

[AndyWalton]

These error code 191 steps seem to apply to Creative Cloud.  The software I am having problems with is Photoshop/Premiere Elements 2020.

[divy_jain]

Hi,

In order to manually uninstall Premiere Elements 2020 from your windows machine you can refer the steps listed here.(https://helpx.adobe.com/in/photoshop-elements/kb/uninstall-premiere-elements-photoshop-elements.html)

[AndyWalton]

Success, Thank you.