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Trail version keeps showing on screen

New Here ,
Dec 15, 2019

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Hi,
Yesterday I bought Adobe Premiere Elements 2020 after using PE12 for years.
After installing and registering at Adobe, the screen still keeps on showing 'made with the trial version'.
I de- and re-installed the program, but it did not work and still shows this message over my video.
Does anyone have an idea how to solve this issue?

Thnx Sander

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Trail version keeps showing on screen

New Here ,
Dec 15, 2019

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Hi,
Yesterday I bought Adobe Premiere Elements 2020 after using PE12 for years.
After installing and registering at Adobe, the screen still keeps on showing 'made with the trial version'.
I de- and re-installed the program, but it did not work and still shows this message over my video.
Does anyone have an idea how to solve this issue?

Thnx Sander

TOPICS
Error or problem

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 15, 2019 0
Adobe Community Professional ,
Dec 15, 2019

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Sander,

 

The watermark comes from the preview files.  A fresh output should remove it in the final video.  If not, delete the preview files and Premiere Elements will re-generate them when you open the project.   If that doesn't work, as a licensee of a new version, you have access to online "chats" where Adobe techs can remotely troubleshoot.  Start the "chat" through the Help menu by picking "Online Support".

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