Video and Audio are too fast playing in preview

[Sandholzer_Markus]

When I will play Audio or Videos in the preview, rendering was done correctly, it is played too fast.

If I will do an Export or I will Play Video and Audio with an external Player it works fine.

Have anybody a solution for me how to solve this Problem?

Maybe a Driver Problem.

Update was done on 03. Aug. 2019.

I'm happy on each Input I can try to solve the Problem.

[Steve Grisetti]

Which version of the program are you using on what operating system?

Open one of your source videos in the free download MediaInfo. In MediaInfo, set View to Text and then copy this report and paste it to this forum.

Once we know what source files you're working with on which program we can better help you.

[Sandholzer_Markus]

Premiere Elements Version 16.0 (20170902.daily.1297587)

Windows 10 PRO V1803
Systembuild 17134.885

MediaInfo:

General
Complete name                            : C:\Users\Markus\Videos\Helios Selektion 1.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 16.4 MiB
Duration                                 : 2 min 42 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 848 kb/s
Encoded date                             : UTC 2017-12-09 11:52:09
Tagged date                              : UTC 2017-12-09 11:52:09
gsst                                     : 0
gstd                                     : 162307

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L3
Format settings                          : CABAC / 3 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 3 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 2 min 42 s
Bit rate                                 : 717 kb/s
Width                                    : 406 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 0.564
Frame rate mode                          : Variable
Frame rate                               : 29.000 FPS
Minimum frame rate                       : 28.995 FPS
Maximum frame rate                       : 29.004 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.085
Stream size                              : 13.9 MiB (84%)
Title                                    : ISO Media file produced by Google Inc. Created on: 12/09/2017.
Encoded date                             : UTC 2017-12-09 11:52:09
Tagged date                              : UTC 2017-12-09 11:52:09
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 2 min 42 s
Bit rate mode                            : Variable
Bit rate                                 : 126 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 2.43 MiB (15%)
Title                                    : ISO Media file produced by Google Inc. Created on: 12/09/2017.
Encoded date                             : UTC 2017-12-09 11:52:09
Tagged date                              : UTC 2017-12-09 11:52:09

[Shivangi_Gupta]

Hi Sandholzer_Markus,

Thanks for reaching out. I agree with @Steve Grisetti. Did you check the video that he shared?

Shivangi

[Steve Grisetti]

Your video uses mp42 compression and a variable frame rate. Premiere Elements 2019 can work with variable frame rate video. Earlier versions can not.

Here's a tutorial I made on variable frame rate video and what to do about it.

Fixing Out of Sync video with Handbrake - YouTube

[Sandholzer_Markus]

Hi,

I've tried it according the Video guidline put still not working.

Checking the MediaInfo Shows that the Frame time is now constant.

It Looks like that the Speed is exactly doubled.

MediaInfo:

Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/iso2/avc1/mp41)
File size                                : 156 MiB
Duration                                 : 2 min 42 s
Overall bit rate                         : 8 045 kb/s
Encoded date                             : UTC 2019-08-06 17:09:05
Tagged date                              : UTC 2019-08-06 17:09:05
Writing application                      : HandBrake 1.2.2 2019022300

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L4
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 2 min 42 s
Bit rate                                 : 7 878 kb/s
Width                                    : 406 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 0.564
Frame rate mode                          : Constant
Frame rate                               : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.898
Stream size                              : 152 MiB (98%)
Writing library                          : x264 core 157 r2935 545de2f
Encoding settings                        : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=6 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=300 / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=30 / rc=crf / mbtree=1 / crf=4.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Encoded date                             : UTC 2019-08-06 17:09:05
Tagged date                              : UTC 2019-08-06 17:09:05
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 2 min 42 s
Bit rate mode                            : Constant
Bit rate                                 : 161 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 3.11 MiB (2%)
Title                                    : Stereo
Default                                  : Yes
Alternate group                          : 1
Encoded date                             : UTC 2019-08-06 17:09:05
Tagged date                              : UTC 2019-08-06 17:09:05

[Steve Grisetti]

This video has some very strange specs. Is it from a camcorder?

[Sandholzer_Markus]

It was a Youtube download.

Conversion with Handbrake to constant bir rate.

[Ann Bens]

Make sure that your audio hardware input in the preferences is set to none.

[Steve Grisetti]

I may not be able to help you with this. The problem is likely in the original file and caused by the YouTube downloader.