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video editor workspace not loading

New Here ,
Jun 07, 2020

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hi.

i've just installed premiere elements (on a macbook) and i got the first screen to load fine, but when i click on Video Editor it says 'loading premiere elements editor workspace...' for a while and then nothing happens.

does anyone know a fix or a way i can get adobe to fix please?

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Error or problem, User interface or workspaces

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video editor workspace not loading

New Here ,
Jun 07, 2020

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hi.

i've just installed premiere elements (on a macbook) and i got the first screen to load fine, but when i click on Video Editor it says 'loading premiere elements editor workspace...' for a while and then nothing happens.

does anyone know a fix or a way i can get adobe to fix please?

TOPICS
Error or problem, User interface or workspaces

Views

349

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Jun 07, 2020 0
Adobe Community Professional ,
Jun 07, 2020

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Do you have enough RAM and free disk space?

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Jun 07, 2020 0
New Here ,
Jun 07, 2020

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yeah i have loads

 

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Jun 07, 2020 0
Adobe Community Professional ,
Jun 07, 2020

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What version of Premiere Elements and what operating system?

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Jun 07, 2020 0
Adobe Community Professional ,
Jun 07, 2020

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Have you tried this, which I recommended to someone earlier today?

https://community.adobe.com/t5/premiere-elements/ape-2020-not-openning/td-p/11188417?page=1

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Jun 07, 2020 1
New Here ,
Jun 08, 2020

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I'm using prem elements 2020 on a mac os catalina

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Jun 08, 2020 0
New Here ,
Sep 08, 2020

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Having the same problem can't get Adobe tech on the phone. Any help?

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Sep 08, 2020 0