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Video in the playback window in Premiere Elements 15 runs too slow and has no sound.

New Here ,
Jun 21, 2018

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Hello, I have a problem with a video in the playback window runs too slow and has no sound. I'm using Premiere Elements and I've never had this problem before.When I import it into Elements, it's in slow motion and the audio doesnt sync up at all. All older projects which play normaly are in a slow motion now and has no sounds too. When I've viewed the single clips in Windows player or VLC it's not in slow motion. I've reinstalled the program twice. Thank you

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Video in the playback window in Premiere Elements 15 runs too slow and has no sound.

New Here ,
Jun 21, 2018

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Hello, I have a problem with a video in the playback window runs too slow and has no sound. I'm using Premiere Elements and I've never had this problem before.When I import it into Elements, it's in slow motion and the audio doesnt sync up at all. All older projects which play normaly are in a slow motion now and has no sounds too. When I've viewed the single clips in Windows player or VLC it's not in slow motion. I've reinstalled the program twice. Thank you

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Jun 21, 2018 0
Adobe Community Professional ,
Jun 21, 2018

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You have posted to the Premiere Elements forum.

I'll move your question to the Premiere Pro forum.

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Jun 21, 2018 0
New Here ,
Jun 21, 2018

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I have problem with Premiere Elements 15

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Jun 21, 2018 0
Adobe Community Professional ,
Jun 21, 2018

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Your headline says Premiere Pro 15.

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Jun 21, 2018 0
LEGEND ,
Jun 21, 2018

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There is no 15 for Premiere Pro.  It would have been version 2015 a while back.  But no one ever called it version 15.

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Jun 21, 2018 0