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video playback goes green! please help!

New Here ,
Sep 11, 2020

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Hi! I'm working on a time sensitive project. I have a MacBook Air, which I know already puts me at a disadvantage with working on video editing...but I'm still hoping you can help me. 

 

Parts of my video footage go to a blank dark green screen during the playback, or when I'm trying to edit the video itself on the timelines. I've rendered like crazy. Some clips are fine, some aren't. Does anyone know why and how I can fix this? Thank you so much! 

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Error or problem, Performance

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video playback goes green! please help!

New Here ,
Sep 11, 2020

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Hi! I'm working on a time sensitive project. I have a MacBook Air, which I know already puts me at a disadvantage with working on video editing...but I'm still hoping you can help me. 

 

Parts of my video footage go to a blank dark green screen during the playback, or when I'm trying to edit the video itself on the timelines. I've rendered like crazy. Some clips are fine, some aren't. Does anyone know why and how I can fix this? Thank you so much! 

TOPICS
Error or problem, Performance

Views

57

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Sep 11, 2020 0
Adobe Community Professional ,
Sep 11, 2020

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Sep 11, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Green usually means there is an issue the gpu.

Post comp spec and gpu driver.

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Or just update the video driver!

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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On Mac, it's part of the operating system.

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 13, 2020

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"On Mac, it's part of the operating system."  

 

Bob,  

 

Good to know.  I've never had an Apple product!  My cheapness always seems to get in the way!

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Sep 13, 2020 0