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video problems

New Here ,
Feb 25, 2019

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hello

a have made video mp4 20 min from my last trip to spain

after a while i discovered that i can see only 1 min  300 mb only,

when i put this video on adobe editor i discover that after 1 min there is no movie clips,

only solid red until video`s end for whole 19 min

how can i fix it

thanks a lot

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video problems

New Here ,
Feb 25, 2019

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hello

a have made video mp4 20 min from my last trip to spain

after a while i discovered that i can see only 1 min  300 mb only,

when i put this video on adobe editor i discover that after 1 min there is no movie clips,

only solid red until video`s end for whole 19 min

how can i fix it

thanks a lot

[personal info deleted by mod, forum policy]

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Feb 25, 2019 0
Engaged ,
Feb 25, 2019

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Isaios,

When you see the red screen where you expect to see your video, it's usually because Adobe Premier Elements (PRE) has not been linked to your video. Try the following from the 'Expert Mode':

1. Create a new folder named 'Spain.'

2. In that folder place your video, and name it 'Espana.mp4'

—the path will be Spain -> Espana.mp4

3. Open a new project in PRE, and choose Add Media from the upper left of your screen, and from the Add Media menu, choose 'Files and folders'

4. In the file menu, navigate to the folder (directory), 'Spain' and choose the file, 'Espana.mp4.'

5. Now, save your project as 'SpainTrip' to the 'Spain' directory. This will 'shorten' the path between your project and the movie.

6. Open the 'Project Assets' menu, and should see 'Espana.mp4' in one of the windows. Drag 'Espana.mp4' to the Video 1 layer at the bottom portion of the screen.

7. Move the timeline bar (the vertical 'scrub' bar) over the video. You should be able to see the video now in the Preview Window at the top.

—At this point your video should be ready for editing. I suggested using the Expert Mode to give you a bit more control.
If this does not work, please let me know and we'll try something else.

Bill

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Feb 25, 2019 0
New Here ,
Feb 25, 2019

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hello bill

real problem is that i deleted original clips,what i have is rendered

video, made a year ago.

when i played yesterday it i discovered that i see only small part,put it

into PRE and discovered that after this small part there is

solid red clips all way up to the end,almost twenty minutes

now i doubt if it`s possible to fix

it was a most beautiful part of my trip,all other videos were ok

thanks for your help

isai

On Mon, Feb 25, 2019 at 12:42 PM williebegoode <forums_noreply@adobe.com>

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Feb 25, 2019 0
Adobe Community Professional ,
Feb 26, 2019

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If you deleted the original clips then there is no way to fix this.

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Feb 26, 2019 0
Adobe Community Professional ,
Feb 26, 2019

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..unless there are backups of the clips.

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Feb 26, 2019 0
Adobe Community Professional ,
Feb 26, 2019

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..unless there are backups of the clips.

Seeing how many people here on the forums really make back ups...............

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Feb 26, 2019 1
Adobe Employee ,
Feb 27, 2019

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Hello isaio75225133,

When you played your video outside of Premiere elements, did you see the problem there also? In that case, the problem is with the rendered media item, not Premiere Elements. Please let me know the behaviour so that I can help further.

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Feb 27, 2019 0
shivangg LATEST
Adobe Employee ,
Feb 27, 2019

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Hi isaio,

Sorry for the issue. Do you have the original project that you created? If the exported file is faulty, we'll need to test the timeline that you edited and check the export settings that were used.

We're here to help.

Thanks,

Shivangi

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Feb 27, 2019 0