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Video Story won't launch

New Here ,
Aug 01, 2020

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I just installed Adobe Premiere Elements 2020 on the latest version of Win10.  While the Organizer app will launch the video story, instant video, plus other options under Create won't launch.  Any assistance on this would much be appreciated.

 

Thanks, 

 

Jeremy

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Error or problem

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Video Story won't launch

New Here ,
Aug 01, 2020

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I just installed Adobe Premiere Elements 2020 on the latest version of Win10.  While the Organizer app will launch the video story, instant video, plus other options under Create won't launch.  Any assistance on this would much be appreciated.

 

Thanks, 

 

Jeremy

TOPICS
Error or problem

Views

47

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 01, 2020 0
Adobe Community Professional ,
Aug 01, 2020

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Which processor do you have with how much RAM and how much free space on your hard drive? 

What is your monitor's resolution?

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Aug 01, 2020 0
New Here ,
Aug 02, 2020

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Intel Core i7 2.6 Ghz

16GB total memory/ 10GB available when trying to launch video editor

Resolution 2560x1440

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Aug 02, 2020 0
Adobe Community Professional ,
Aug 02, 2020

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How much free space is left on your hard drive?

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Aug 02, 2020 0
New Here ,
Aug 02, 2020

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246 GB

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Aug 02, 2020 0
Adobe Community Professional ,
Aug 02, 2020

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That's really weird. I don't know why that would happen.

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Aug 02, 2020 0