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Videos I add come in as black and white with color splotches

New Here ,
Sep 20, 2018

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I'm using Adobe Premiere Elements 14, and for some reason the videos I'm adding into my timeline are showing and exporting as black and white with some color splotches. Why and what can fix this? Th bitrate of the videos are 200mbps at 60 fps. That is the only thing that I can think of that would be causing it, but I can't understand why a high bitrate could possibly cause this kind of a problem.

Any suggestions or fixes would be greatly appreciated!!

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Videos I add come in as black and white with color splotches

New Here ,
Sep 20, 2018

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I'm using Adobe Premiere Elements 14, and for some reason the videos I'm adding into my timeline are showing and exporting as black and white with some color splotches. Why and what can fix this? Th bitrate of the videos are 200mbps at 60 fps. That is the only thing that I can think of that would be causing it, but I can't understand why a high bitrate could possibly cause this kind of a problem.

Any suggestions or fixes would be greatly appreciated!!

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Sep 20, 2018 0
Adobe Community Professional ,
Sep 20, 2018

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You don't say what format the videos are or what model of camcorder they came from and what operating system you're using, but that's relevant information.

Please open one of your videos in the free download MediaInfo. In MediaInfo, set View to Text and then copy and paste the report it generates to this forum. Once we know what your video is made up of, we can better recommend action.

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Sep 20, 2018 0
New Here ,
Sep 20, 2018

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My apologies. The format is standard mp4. The operating system is Windows 10 Pro with the most recent updates. This is screen capture and I have been using the screen capture program for a while without issue. I increased the bitrate from 8mbps to 200mbps and the videos worked the same without issue. I have also used 24mbps without issue as well. I have tried other bitrates as well, 150 and 160 as well, (there about) with no change. The program I have been using is Overwolf

Regardless of that, the videos recorded at 200mbps play fine with full color, but as I said when you bring them into the program for editing, they lose most of their color with patches showing up here and there. Hope that clarifies my situation

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Sep 20, 2018 0
New Here ,
Sep 21, 2018

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Something I noticed in the information there is that it says

Bit rate                                 : 225 Mb/s

Maximum bit rate                         : 40.0 Mb/s

That maximum bit rate worried me, so I took the video files and used Handbrake to lower the bit rate. I tried 40 on the dot and the program stalled on that, tried 39 and then 38, still didn't take it. Once I reached 35mbps, the program stopped stalling on  the last percentage. I assume the reason for this is because the bitrate can fluctuate. Regardless of that, the videos that I brought to under 40mbps did work with full color, no splotches. So would it be that the format that the video is using is limited to 40Mbps maximum?

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Sep 21, 2018 0
New Here ,
Sep 20, 2018

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Here's the MediaInfo file info

General

Format                                   : MPEG-4

Format profile                           : Base Media

Codec ID                                 : isom (isom/iso2/avc1/mp41)

File size                                : 2.36 GiB

Duration                                 : 1 min 29 s

Overall bit rate mode                    : Variable

Overall bit rate                         : 225 Mb/s

Writing application                      : Lavf57.84.100

Video

ID                                       : 1

Format                                   : AVC

Format/Info                              : Advanced Video Codec

Format profile                           : High 4:4:4 Predictive@L4.2

Format settings                          : 2 Ref Frames

Format settings, CABAC                   : No

Format settings, RefFrames               : 2 frames

Format settings, GOP                     : M=3, N=60

Codec ID                                 : avc1

Codec ID/Info                            : Advanced Video Coding

Duration                                 : 1 min 29 s

Bit rate mode                            : Variable

Bit rate                                 : 225 Mb/s

Maximum bit rate                         : 40.0 Mb/s

Width                                    : 1 920 pixels

Height                                   : 1 080 pixels

Display aspect ratio                     : 16:9

Frame rate mode                          : Constant

Frame rate                               : 60.000 FPS

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Progressive

Bits/(Pixel*Frame)                       : 1.811

Stream size                              : 2.35 GiB (100%)

Color range                              : Limited

Matrix coefficients                      : BT.470 System B/G

Codec configuration box                  : avcC

Audio

ID                                       : 2

Format                                   : AAC LC

Format/Info                              : Advanced Audio Codec Low Complexity

Codec ID                                 : mp4a-40-2

Duration                                 : 1 min 29 s

Bit rate mode                            : Constant

Bit rate                                 : 159 kb/s

Channel(s)                               : 2 channels

Channel layout                           : L R

Sampling rate                            : 44.1 kHz

Frame rate                               : 43.066 FPS (1024 SPF)

Compression mode                         : Lossy

Stream size                              : 1.71 MiB (0%)

Title                                    : Track1

Default                                  : Yes

Alternate group                          : 1

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Sep 20, 2018 0
Adobe Community Professional ,
Sep 21, 2018

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Although it's identified as an AVC/MP4, the codec reference is to the MP41 codec, which has caused problems for people.

Otherwise, things look pretty standard. Although when you're dealing with video from an onscreen capture program, there are frequently problems like this. They just don't play well with Premiere Elements.

So I'm not sure what to recommend. If you'd like to post a sample of the video to a public file sharing site like Dropbox, a couple of us on this forum could download it and see if it works any better on our machines.

But otherwise, you just never know for sure what's going to happen when you're working with non-camcorder video.

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Sep 21, 2018 0
Adobe Employee ,
Sep 26, 2018

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Hi benm51537659,

You might have accidently clicked on "Yes" on the Video Merge dialog while adding the clip to the Timeline. You can try the following steps to resolve the issue:

1. Right click on the media on the timeline.

2. Select "Clip".

3. Click on "Remove Video Effects".

Please let me know if that resolves the issue.

Thanks,

Anubhav

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Sep 26, 2018 0
New Here ,
Sep 26, 2018

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That option is greyed out which should indicate that no effect has been applied. I know the program well enough at this point that I would have known if I had applied an effect.... As I said in my previous post my I'm theorizing that the info dump from MediaInfo seems to indicate that though the file is labeled as being at 225Mbps, it has a Maximum file bit rate of 40Mbps. I was hoping someone could confirm this. The files rendered fine after I had used another program to re-encode them at bit rate under 40Mbps.

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Sep 26, 2018 0