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after I load a video clip. Loading MPG videos.
When this happens, I need to reboot. If I close premiere and try to open it again, it won't open.
After rebooting it will sometimes work normally, but often I need to reboot a couple times.
Frustrated,
Don
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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.
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I should add:
I can add a video clip through "add media" in expert mode.
It is when I move the video to the timeline that the problem starts. You can see the video on the timeline, but the viewing window does not open. Nothing happens when you hit the play button.
I did upate my graphics card (nVidia GeForce GTX 1080).
Thanks,
Don
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Something is up.
Which version of the program are you using on which operating system? Did it work in the past and suddenly stop or has it never worked?
Which processor do you have and how much RAM? How much free space is on your hard drive?
What model of camcorder is the MPEG coming from and what resolution is it?
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Has been working in the past. I have gone through about 4 old video tapes.
But some of these I had to stop and reboot to get the program to work. Now it works only after 4 or 5 reboots.
Adobe Premiere Elements 2018 ver. 16.0
windows 10
Intel i7-6700k cpu @4.0GHZ
32 GB ram
64 bit
Program on C: drive has 181 GB free
Videos on J: drive has 3.58 TB free on HD
Using EzGrabber to make video coming from Sony VCR. Don't know the resolution, but low.
Thanks for any suggestions.
BTW, I just remembered, I have removed the program and re-installed.
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EzGrabber may be the wild card in this game.
Open one of your EzGrabber videos in the free download MediaInfo. Set MediaInfo's View menu to Text and then copy and paste the report it generates to this forum. Once we see what your video is made of, we may be better able to help.
BTW, what happens if you place a photo on your timeline of a new project? Can you see it in the Monitor panel?
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I tried adding a jpg to the time line, and it still didn't open the view window. I then closed premiere elements, and as usual, it won't open. After rebooting and opening the saved project with the jpg, and it opened the view box.
Once the view box is open, I am able to add other video clips (which wouldn't work previously) to the time line and everything works as it should.
This is the info from mediainfo of the file that wouldn't work previously, but now works as just stated. VERY CONFUSING.
---------------------------------
General
Complete name : J:\Videos\VHS\1985\Source Files\20180820-141925.MPG
Format : MPEG-PS
File size : 350 MiB
Duration : 7 min 6 s
Overall bit rate mode : Constant
Overall bit rate : 6 895 kb/s
Writing library : honestech
Video
ID : 224 (0xE0)
Format : MPEG Video
Format version : Version 2
Format profile : Main@Main
Format settings : BVOP
Format settings, BVOP : Yes
Format settings, Matrix : Default
Format settings, GOP : M=3, N=15
Duration : 7 min 6 s
Bit rate mode : Constant
Bit rate : 6 500 kb/s
Width : 720 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate : 29.970 (30000/1001) FPS
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.628
Time code of first frame : 00:00:00:00
Time code source : Group of pictures header
GOP, Open/Closed : Closed
Stream size : 332 MiB (95%)
Writing library : honestech
Color primaries : BT.470 System M
Transfer characteristics : BT.470 System M
Matrix coefficients : BT.470 System B/G
Audio
ID : 192 (0xC0)
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Duration : 7 min 6 s
Bit rate mode : Constant
Bit rate : 224 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Frame rate : 41.667 FPS (1152 SPF)
Compression mode : Lossy
Delay relative to video : -33 ms
Stream size : 11.4 MiB (3%)
Menu
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Maybe I'm not understanding what you mean by "open the view window."
You do see the Monitor panel in the top center of the program, right?
Is the "view window" referring to something other than that? You shouldn't have to open it.
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Yes, that is exactly what I am calling the view window (don't know the real name). I don't see the monitor panel in the top center.
When I load the media to the timeline, I still see the box that says: "Add Media, Create a template based movie, Tell your story using titles, and Learn video editing".
Normally after you add a clip to the timeline, this window disappears and the monitor panel opens automatically.
OKAY, now I am more confused.
Everything is working again. The monitor panel opens. I can close premiere elements, and then open it again, without needing to reboot. I have tried with several different media clips, and they all now work.
I don't think I changed anything. I have NO explanation for what happened.
Thanks for trying to help me.
Don
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BTW, were there any problems noticed on the media clip? from the mediainfo print out.
Thanks
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You don't see the Monitor panel at all?!
What happens if you go to the program's Window menu and select Restore Workspace?
Meantime, what is your monitor's resolution? It could be, particularly if you're a laptop, that it's too low to allow the program to completely display.
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OK, back to the same old problem. The monitor panel won't open. The media is on the timeline. Please see attched photo.
Once this happens, If I close premiere elements, it won't reopen, I need to reboot.
It least I am back to my original confusion.
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The Monitor panel is there. It's just not showing your timeline's video.
If you open a new project and put a JPEG on the timeline and then press play, do you see the photo in the Monitor?
We need to do this in order to eliminate the possibility that the video itself isn't the problem.
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Steve,
I just realized who you are. I have your book from 2008 on Premiere Elements 7. I am honored.
I use dual monitors:
Viewsonic 27inch at 1920 x 1080
Samsung 49inch 4k TV at 3840 x 2160
You need to know that I have used this program successfully for some time with the present system. Don't know what could have changed unless it was a windows update or something of that nature.
After a reboot, the program is working again. Jpg on timeline automatically opens monitor panel, and adding video clips work correctly.
Thanks,
Don
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Just another thought; Once it gets in a funk like this (not showing panel monitor), I can load an existing project that was successfully created, and it also will show up on the timeline but no panel monitor.
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Glad you found the book helpful, tj!
I look forward to hearing of the results of the experiment I proposed.
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Adding a jpg to timeline does not open panel monitor as you can see. Clicking play button does nothing. This is the time when I need to close the program (it won't restart), and then reboot.
Was there something else that you suggested as an experiment?
Thanks
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Sorry, I've never seen anything like that. I don't know what to recommend other than to contact Adobe Customer Care via chat and have them troubleshoot it.
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Thanks for your help Steve.