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24.3.0 Build 9 Track A1 audio gone

Community Beginner ,
Jan 24, 2024 Jan 24, 2024

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Hey Folks,  I had fully edited, and exported a 30 minute video that I had been working on for a couple of weeks.  The finished product was almost perfect.  The next night (1/23/24) I decided I wanted to tweak the 10 second title at the front of the video.  I went to open the project, and got notification that an update was available for my Beta version.  So, I installed it.  (24.3.0 Build 9).  Reopened the program, made my tweak at the front, and then re-exported the finished product.  My project had one video track (V1 and A1), which was a complilation of numerous clips buried in 4 sequences, one music track (A2) and two sound effect tracks (A3 & A4).  When I went to play back the mp4, the audio from A1 was missing, but sounded fine from all three of the other audio tracks.  No mute button set on A1.  

I closed that project, and went and re-opened all of the auto-saved projects, stepping back in time, all the way back to auto-saves from before the update, and they all look and sounded the same.  Just a flat line in track A1.  I've now updated to Build 10, and the problem still exists.  Am I missing some setting I may have accidentally clicked, or double-clicked?   Thanks for any help you can provide.  Interestingly, when I open the individual sequences, from which the main render sequence was built, they still have audio in A1, and sound normal.  Really strange.  Bug maybe?   Cheers,   Jeff Mulliken

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2 Comments
Explorer ,
Jan 25, 2024 Jan 25, 2024

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If it's the same issue I have, if you go to your Audio Track Mixer, look to the end under the "Mix" option and see if the dial is at the bottom.

 

Every time I open a project in Premiere Pro Beta after the last update, that dial starts at "minus infinity" and I have to set it to zero to get audio.

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Community Beginner ,
Jan 25, 2024 Jan 25, 2024

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Thanks for the suggestion Joe, but sadly, that's not my situation.  Audio Track 1 is set at 0db, top dead center.  And that wheel below the mix drop-down, is the pan control, which if it was at the bottom, would only result in the audio being either all the way panned to the left, or to the right. Another thing to note, is that there are no audio waveforms showing in either the left or the right channels of the A1 track.  It's weird.  I don't think it's operator error, as it appeared right after the update to Build 9.   Thanks again for reaching out.   Jeff

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